DRM New User

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  • I got the external HD and copied all my files, so I'm ready to give it a go. Should I download and install the programs mentioned in Steps 1 & 2 on an USB stick, or on the PC itself?
  • That might be the best solution, indeed. It might also solve the freezing problem. Because I have more files on this PC than I have external storage I'll need to borrow an external HD first, so it will be next week when I'm going to do the clean install at the earliest. I do have an old laptop on Win 7 I can use in the…
  • That makes sense. Would re-installing Win 8.1 (I have the original CDs here, for both 32 and 64-bit) and then upgrading to Win 10 again help? I don't understand why the restarting issue suddenly became a problem now. I have been using this PC for close to a year now and previous Win 10 updates just installed fine. The only…
  • 6 GB (3,31 GB usable).
  • I think the original OS was Win 8.1. Not sure why it's a 32bit... Where can I see how much RAM it has?
  • So what seemed to be a reasonable simple problem (failing to restart) is actually quite complicated... I do have a fair amount of personal files on this PC and I will have to borrow an extra external HD to temporarily store it all on. The second option is completely new territory for me. A third option might be…
  • Unfortunately, the 2nd link gives the same result: Microsoft Windows [Version 10.0.14393] (c) 2016 Microsoft Corporation. All rights reserved. C:\WINDOWS\system32>cd c:\win c:\Win>flash.bat c:\Win>afuwinx64 ..\ROM\P11-B4.4M /p /b /n /r This version of c:\Win\afuwinx64.exe is not compatible with the version of Windows…
  • Isn't setting the CMS to [Never] the same as disabling it? After following your instructions I got the following in the Command Prompt (Admin): c:\Win>afuwinx64 ..\ROM\P11-B4.4M /p /b /n /r This version of c:\Win\afuwinx64.exe is not compatible with the version of Windows you're running. Check your computer's system…
  • LaunchCSM is set to [Always]. When I right-click flash.bat and run it as an admin I get the pop-up that asks if I want to allow the app to make changes, but when I click 'yes' the pop-up disappears again and nothing happens?
  • I downloaded and unzipped the update package, but the instructions in the readme.pdf stop making sense after Step 4 and I'm very hesitant to just go experimenting on my own with this. How can I check if the BIOS has an UEFI version? I never saw it metioned in the BIOS itself.
  • Thanks for the help again, here it is: BIOS Version/Date American Megatrends Inc. P11-A2, 8-11-2013 BIOS Mode Legacy I think Acer has an update for the BIOS on the website but updating it seems a bit risky?
  • Thanks for your reply! I did what is described in post #2 here: http://www.tenforums.com/general-support/19805-windows-10-wont-do-restart.html Unfortunately that didn't help. I don't have the knowledge to work with the Registry. I did re-install Win10 while keeping my documents a few days ago but that didn't make any…
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