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  • I go to Acer Service & Support at http://us.acer.com/ac/en/US/content/support - then click Drivers and Manuals - then I enter my SNID (you can also enter your S/N, product model, or search from a list) - Under Operating System I click the drop down list for my OS - the drives then appear under the "Drivers" tab. After…
  • I think I fixed the problem - I had orginally just modified the drivers with latest Acer drivers, using the setup file I referred to above. This time, I uninstalled the drivers, used the Acer setup file to uninstall the program, restarted, and used the latest Acer drive to install the program. Seems to be working fine -…
  • I've uninstalled the bluetooth drivers and rebooted, and can get my Android smartphone to pair with the laptop. However, I can't send files to the laptop, and when I check the list of bluetooth devices the smartphone is no longer listed (even though the laptop is listed as a paired device on my phone). When I install the…
  • Thanks - I'm not sure what you mean by the proprietary port. While my computer was under warranty, Acer was always good about responding quickly and accurately. I've been very happy with the machine and with Windows 8.1, but bluetooth connectivity withthe mouse has always been very spotty. I never had a blue screen on the…
  • I have an Aspire M5-481PT on Windows 8.1 x 64 that has worked very well since I got it in October 2012. I've been using a Microsoft 3ZH-00001 Bluetooth Notebook Mouse 5000 and, other than occasional connectivity issues, it has worked well. However, this weekend, I experienced bad connectivity issues. Worse, when I turned…
  • Interesting - I was finally able to set up the Management Engine last night, and Intel Control Center did not reappear. And, there seems to be nothing wrong with how the computer is operating. Now I'm just curious about why it showed up in my Programs and Features to begin with. But if everythings keeps running smoothly,…
  • Thanks for the reply. The installers are in the Intel Management Software Installation Guide. However, when I click the Setup.exe file, it returns a message that "This computer does not meet the minimum requirements for installing the software." I used by SNID and the correct OS to get the drivers from Acer, so I dont know…
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