BennyT New User

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  • Ok, I will try. Thank you a lot for your support !
  • I'have tried to install the Chicony application downloaded form the Acer site but unfortunately an error message occurs: "unrecognized camera" !
  • Thank you for your support, I'll try and let you know !!
  • You are right ! In fact, drivers downloadable from the Acer site cannot be installed because the hardware is not recognized by Windows. I have used the Acer eRecovery Management application in order to restore original webcam drivers but after doing that, it still doesn't work ! In addition, i have previously written that…
  • Unfortunately the hardware is not detected by Windows ! I have tried to uninstall the current driver and install the one from the Acer site, but it still doesn't work !!! 
  • Hi, thank you for your reply. After starting the Acer Crystal Eye application, this message appears: "camera it's not installed or its being used by another program" !!! I know that the camera it's not installed. This is the problem !! Can you propose some solutions ? Best regards 
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