AuroraSky New User

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  • Report the fault to the retailer and send it back for a refund or replacement, I'm pretty sure it's a hardware fault otherwise I'd be hearing about it on lots of other Windows 10 laptops from other manufacturers. Some retailers have no questions asks returns up to a couple a weeks after you receive the item, and others…
  • Hi folks and thanks to those who answered. I did try multiple resets but the daily crashes with a crackling or buzzing sound kept happening. Eventually I contacted Curry's who my warranty was with and after a few questions they said just to return it, the courier picked it up this morning. The return was after 2 weeks but…
  • Hi I did the Windows reset and it worked for two days but then crashed again today, same sort of buzzing sound while I held down the power key for 10 seconds until it switched off. Is there anything else I could try? It seems to happen once a day so I guess if it was returned to Acer they might not spot the fault in a…
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