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Acer Aspire 3 A314-31 p9b4 battery problem
headandshoulderz
Member Posts: 11
Tinkerer
Hi,
I've installed a new battery but with no success, it says 61% available, but shows it is not charging, if i unplug ac cord the laptop turns off instantly, i've tried putting the old battery in, it comes up saying 100% available when plugged in, Surely it will run off the battery alone ? I unplug ac cord, and again laptop turns off instantly.
I've installed a new battery but with no success, it says 61% available, but shows it is not charging, if i unplug ac cord the laptop turns off instantly, i've tried putting the old battery in, it comes up saying 100% available when plugged in, Surely it will run off the battery alone ? I unplug ac cord, and again laptop turns off instantly.
Ive tried uninstalling acpi compliant control in device manager, holding down battery reset, holding down the power button when replacing the battery but with the same results.
It's like the laptop can see the battery, recognise the charge it holds, but when left to run on battery alone its like its not plugged in.
It was fully working, the old battery would get to about 40%-50% then just switch off, so i thought a new battery would fix it
It was fully working, the old battery would get to about 40%-50% then just switch off, so i thought a new battery would fix it
Ive pushed the battery connector to the laptop in as far as i can, and blown in to clear of dust too, Anyone have any more ideas, its only 2 year old laptop, Thankyou
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Best Answer
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Hi headandshoulderz,# Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)1. Turn OFF the unit.2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit.3. You will get a blue screen(Title Choose an option). (Release the keys)4. Click troubleshoot option.5. Click on Reset this PC.6. Go with the option (Keep my files/Remove every thing)7. Then follow the on screen instruction.Check this T/S and post the result.0
Answers
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what is the exact model? example a315-53-58vh.Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
TrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Acer Aspire 3 A314-31 p9b40
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Does the new battery have the same voltage as the old battery?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Yes, Exact same voltage as the old one.egydiocoelho said:Does the new battery have the same voltage as the old battery?
I can plug the old battery back in, it can see its 100% charged, but when i take the ac cord out it turns off instantly0 -
Hi headandshoulderz,
1. Try to update the battery drivers.
2. If issue not resolved plz download the driver from below link and install it.
https://www.acer.com/ac/en/IN/content/driversCheck this T/S and post the result.0 -
Thanks for the help,
I can only see these drivers, is it one of these ?Audio DriverBluetooth DriverCard Reader DriverChipset DriverG Sensor DriverIO DriversSerial IO DriverLAN DriverTouchpad DriverIntel Trusted Execution Engine Interface DriverVGA DriverWireless LAN Driver0 -
what is the version bios?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Version 1. 29egydiocoelho said:what is the version bios?0 -
Does the same problem occur when resetting the battery?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Yes, new battery shows a 61% charge, old battery when I put that back in shows a 100% charge, unplug the ac cord and it turns off straight away0
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Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
No it didn't work but thanks.0
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Hi headandshoulderz,# Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)1. Turn OFF the unit.2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit.3. You will get a blue screen(Title Choose an option). (Release the keys)4. Click troubleshoot option.5. Click on Reset this PC.6. Go with the option (Keep my files/Remove every thing)7. Then follow the on screen instruction.Check this T/S and post the result.0
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It is easier, faster, safer and more efficient to install windows from a USB key than resetting.Easwar said:Hi headandshoulderz,# Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)1. Turn OFF the unit.2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit.3. You will get a blue screen(Title Choose an option). (Release the keys)4. Click troubleshoot option.5. Click on Reset this PC.6. Go with the option (Keep my files/Remove every thing)7. Then follow the on screen instruction.Check this T/S and post the result.0 -
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does your model have this button?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
alt and f10 looked like it was working then I got a message saying there was a problem resetting your pc no changes were made
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Yes it's got one of themegydiocoelho said:does your model have this button?0 -
Try placing a few layers of electrical tape over the button and make sure the battery is charged again:
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
Tried the electrical tape,Sadly same result, but thanks for the reply.....0
https://www.youtube.com/watch?v=NfhgnxUJoZo&list=FLVBqwtBw09_Z9tXo1Injakw&index=7
