cpu Frequency drops when i start gaming PH315-52

Ansh2236
Ansh2236 Member Posts: 32 Troubleshooter
edited March 2021 in Predator Laptops
at idle state cpu is hitting 4 GHz but when i start to game cpu frequency goes down all the way to 2.9GHz making game to lag slutter and unplayablei have stress tested it on xtu there is no thermal limit throttle but it is power limit throttling does it affect the cpu frequency to run slow ?
is there any way i can hit my max frequency while gaming?
(also the laptop battery charges and discharges very soon )
Laptop --- Acer Predator Helios 300 PH315-52
CPU -----  i7-9750H @2.60 base and @4.5 turbo boost

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited March 2021
    Ansh2236

    Try these steps and links below. 

    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

     

    https://community.acer.com/en/discussion/594121/why-my-newly-bought-acer-nitro-an515-54-1660-ti-6gb-is-giving-low-fps-at-every-game​  

    https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-amp-other-info#latest​ 

    Accept if its Helpful.   B)
  • Ansh2236
    Ansh2236 Member Posts: 32 Troubleshooter
    christy1 said:
    Ansh2236

    Try these steps and links below. 

    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

     

    https://community.acer.com/en/discussion/594121/why-my-newly-bought-acer-nitro-an515-54-1660-ti-6gb-is-giving-low-fps-at-every-game​  

    https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-amp-other-info#latest​ 

    I have noticed that my laptop battery charges very fast and so does it drains fast(currentl I guess the battery is the problem but it has been used for like 1.5 years only also I have seen that my laptop is power limit throttling and also current throttling
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Ansh2236 said:
    christy1 said:
    Ansh2236

    Try these steps and links below. 

    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

     

    https://community.acer.com/en/discussion/594121/why-my-newly-bought-acer-nitro-an515-54-1660-ti-6gb-is-giving-low-fps-at-every-game​  

    https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-amp-other-info#latest​ 

    I have noticed that my laptop battery charges very fast and so does it drains fast(currentl I guess the battery is the problem but it has been used for like 1.5 years only also I have seen that my laptop is power limit throttling and also current throttling

    Its not so. its battery will last as per battery health and not because its charging fast. did you try the above TS and the Links? 
    Accept if its Helpful.   B)
  • Ansh2236
    Ansh2236 Member Posts: 32 Troubleshooter
    christy1 said:
    Ansh2236 said:
    christy1 said:
    Ansh2236

    Try these steps and links below. 

    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

     

    https://community.acer.com/en/discussion/594121/why-my-newly-bought-acer-nitro-an515-54-1660-ti-6gb-is-giving-low-fps-at-every-game​  

    https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-amp-other-info#latest​ 

    I have noticed that my laptop battery charges very fast and so does it drains fast(currentl I guess the battery is the problem but it has been used for like 1.5 years only also I have seen that my laptop is power limit throttling and also current throttling

    Its not so. its battery will last as per battery health and not because its charging fast. did you try the above TS and the Links? 
    christy1 said:
    Ansh2236 said:
    christy1 said:
    Ansh2236

    Try these steps and links below. 

    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

     

    https://community.acer.com/en/discussion/594121/why-my-newly-bought-acer-nitro-an515-54-1660-ti-6gb-is-giving-low-fps-at-every-game​  

    https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-amp-other-info#latest​ 

    I have noticed that my laptop battery charges very fast and so does it drains fast(currentl I guess the battery is the problem but it has been used for like 1.5 years only also I have seen that my laptop is power limit throttling and also current throttling

    Its not so. its battery will last as per battery health and not because its charging fast. did you try the above TS and the Links? 
    Yea I tried them all it didn't helped me though appreciate your helping efforts Thanks
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Ansh2236 said:
    christy1 said:
    Ansh2236 said:
    christy1 said:
    Ansh2236

    Try these steps and links below. 

    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

     

    https://community.acer.com/en/discussion/594121/why-my-newly-bought-acer-nitro-an515-54-1660-ti-6gb-is-giving-low-fps-at-every-game​  

    https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-amp-other-info#latest​ 

    I have noticed that my laptop battery charges very fast and so does it drains fast(currentl I guess the battery is the problem but it has been used for like 1.5 years only also I have seen that my laptop is power limit throttling and also current throttling

    Its not so. its battery will last as per battery health and not because its charging fast. did you try the above TS and the Links? 
    christy1 said:
    Ansh2236 said:
    christy1 said:
    Ansh2236

    Try these steps and links below. 

    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

     

    https://community.acer.com/en/discussion/594121/why-my-newly-bought-acer-nitro-an515-54-1660-ti-6gb-is-giving-low-fps-at-every-game​  

    https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-amp-other-info#latest​ 

    I have noticed that my laptop battery charges very fast and so does it drains fast(currentl I guess the battery is the problem but it has been used for like 1.5 years only also I have seen that my laptop is power limit throttling and also current throttling

    Its not so. its battery will last as per battery health and not because its charging fast. did you try the above TS and the Links? 
    Yea I tried them all it didn't helped me though appreciate your helping efforts Thanks
    Welcome by friend. 
    Accept if its Helpful.   B)