Hi, thought I would ask this question in a positive way rather than my 5.1 does not work.
A new XC-895 purchased a month ago with Realtek 5.1 sounds. When I test the speakers with the sound panel all 6 speakers make a sound. But whatever I play only comes out in stereo.
I've had the computer supplier tech team look at it for the last month, they've logged on remotely and checked everything and say yip, everything is working fine, as when testing the speakers all 6 sound. But they admit they're baffled as to why playing only gives stereo. they said they cannot do anymore, as the computer is working fine ... ... except it does not for me as I cannot play 5.1 sounds.
I have got the screen shot of all the settings, so hoping someone has managed to get 5.1 coming out of all 6 speakers can help with telling me how they did it. It is a Cambridge Soundworks Creative 5.1 Desktop Theatre Speaker System I have got, worked perfectly well with my old computer system, and can get sound coming out of all 6 speakers when using Test in the sound Panel, but only stereo when playing anything else.
I'm using audio jacks for connections to the speakers, and they're plugged in correctly at the back. Realtek driver version 6.0.9107.1



FAQ & Answers
were you able to find the Realtex HD Audio manager like the below image and try with the Realtek software like this? when you get to the software, you'll be able adjust speaker configuration and really look at a change. It worked for me when I bought in surround speakers, enable Spatial sound on too.
Please click on "Yes" if this answered your question.
But no worries, I hope problem solved. the retailer's picking the box up today and be sending me a new one, hopefully within a week or so, hoping that will fix it!
The drivers came with the computer out the box, though I'm sure if you go to the Realtek site you can download that as well, as I've seen it there.
That is the driver version from the properties box I copied down.
Hope that helps?
Cheers
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Edited the content to hide personal information
Acer-Erick
When I get the new computer back and if it works 5.1 I will update this and let you know the version of drivers I have on there. does 5.1 work on your's?
Microsoft only paid DVD software player and dolby digital licensing fee in Windows 7. Microsoft did not pay for dolby digital in Windows XP, Windows Vista, Windows 8, Windows 8.1 and Windows 10.
If you are playing a song --- which is stereo only --- you need to enable "speaker fill" in the Realtek Audio Console. If your computer comes with "premium" audio like DTS or Nahimic or icepower, then "speaker fill" may not be available.
I'll wait for my new unit to arrive from the retailer, be checking it out. Not sure about the licence part, as it played 5.1 all the time on my last computer to any sounds, and that was on an XP machine. I suspect as long as there is signal going out those cables the cinemasound's amp on the 5.1 setup will make all 6 speakers work.
Anyway I hope the new unit works 5.1. I tell you, stereo music out of 2 little speakers without woofer makes for painful listening, kinda like transistor radios in the 60s you see black and white photos of lol!!
You want to see if your computer has 5.1 or not. Download Netflix app, play a 5.1 movie and see if you have 5.1 sound. Netflix paid Dolby licensing fee for their Netflix app.
5.1 has NOTHING to do with whether your stereo music uses the subwoofer or not. Stereo is stereo --- by definition it doesn't have a discrete LFE signal. You can't create a subwoofer signal out of thin air.
For sure the supplier's techie people, who has been great in trying to fix it, agree that I should have sound coming out of all 6 speakers when playing music, not just when doing the test function.
It's almost like, and this is from me, a complete non techie, that when playing music there's signal down only one or two of the output audio jacks, not all three, so the 5.1 amp it plus into has no signals to send to the other speakers.
Well I am hoping when they give me another new computer, in the next 2 weeks or when one is in the warehouse that I can just plug it in and hear 5.1 sounds out of all 6 speakers, not just two.
If I am expected to get a new sound card or a licence I would have thought their tech department would've known about it and adviced me?
thanks again Loe!
Cheers
Got a new computer from the supplier, exactly same spec, did things I did before i.e. set speakers to 5.1 etc and .....
5.1 sound out now!!!
Thanks all for your patience and advices.
Cheers
Ed
Windows update to get latest version
Uninstall Realtek speakers from Device manager, then scan new hardware to get speakers back again
In Settings -> System -> Sounds -> Sound Control Panel. configure Realtek speakers to 5.1
In Realtek Audio Console check 5.1 speakers and Speaker Fill = on
and there you go, I get 5.1 sound coming out now.
Hope that helps!
the driver downloads for these XC models do have the 9107 audio driver listed