Acer Aspire 7740 problem

Woldartime
Woldartime Member Posts: 1 New User

Hello,
That I have a problem with my computer.
Some time ago, my computer crashed and spanked without the bluescreens stop. So I formatted and I disables the automatic Windows Update (In case she had already planted my PC a while ago), and more problem until this week ..!

Different crash that I get:
- Bluescreen
- Black screen
- Screen frozen, nothing moves, more sound, the picture freezes when I can move the cursor 5 seconds and then nothing

I have the ATI driver to date (Taken on the Acer website on my PC)

My PC:

Acer Aspire 7740
Intel Core i5
Ati Radeon HD 5650
Windows 7

 

Thank you for your help ..!

If this can help:

Description
A problem with the video hardware caused a malfunction in Windows.
Problem Signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1036
Additional information about the problem
BCCode: 117
BCP1: FFFFFA80084660A0
BCP2: FFFFF880046D6F38
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Container ID: X64_0x117_Tdr: 2_IMAGE_atikmdag.sys
Server Information: b4861f22-aff1-4e93-bcf8-cfae9d18d147

 

The report of a bluescreen, if it can help:


Problem Signature
Problem event name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1036

Additional information about the problem
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000184283
BCP3: FFFFF88006779030
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Container ID: X64_0x3B_win32k HmgLockEx + a3!
Server Information: 2b1eb024-e9dd-48b7-A527-99174bf48a2e

Answers

  • dd051959
    dd051959 Member Posts: 7 New User

    Your built in video card is bad. Send it to Acer for repair

  • cogumelo
    cogumelo Member Posts: 5 New User

    - Screen frozen, nothing moves, more sound, the picture freezes when I can move the cursor 5 seconds and then nothing

     

    This sounds similar to what happens to me, but I don't have an ATI video card.

  • dd051959
    dd051959 Member Posts: 7 New User

    Try removing the memory clean the contacts and replace. Be sure to ground yourself properly.

  • hairtrigga
    hairtrigga Member Posts: 4 New User

    its probably a driver issue.

     

This discussion has been closed.