Screen problems while cleaning

Nicolaj095
Nicolaj095 Member Posts: 6

Tinkerer

Hello there,

I got a problem while cleaning my monitor
I accidentally pushed too much (sorry about that) 🙄



How i can repair or fix this?

Or I need a new monitor?

Greetings

Answers

  • Jack22
    Jack22 ACE Posts: 4,164 Pathfinder
    edited February 2021
    @Nicolaj095
    Did you try to wipe the monitor with wet hand or cloth?
    How long its been like this??
    Click on 'Yes' if the comment answers your question!
  • Nicolaj095
    Nicolaj095 Member Posts: 6

    Tinkerer

    Jack22 said:
    @Nicolaj095
    Did you try to wipe the monitor with wet hand or cloth?
    How long its been like this??
    I cleaned with cloth
  • Jack22
    Jack22 ACE Posts: 4,164 Pathfinder
    @Nicolaj095
    Unplug all the wire that goes to the back of the monitor including the power cable and press and hold the power button on the monitor for 30 seconds and check
    Click on 'Yes' if the comment answers your question!
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    @Nicolaj095

    Looks like its a hardware issue. Display has to be changed. 
    Contact acer support or its part partners for the fix.

    https://www.acer.com/worldwide/support/

    Accept if its Helpful.   B)
  • Nicolaj095
    Nicolaj095 Member Posts: 6

    Tinkerer

    Completely messed up  :#


    Im saving money for a repair
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Completely messed up  :#


    Im saving money for a repair
    As I said its hardware issue. Try changing display alone. It should help you than a full repair cost.
    Accept if its Helpful.   B)
  • Jack22
    Jack22 ACE Posts: 4,164 Pathfinder
    @Nicolaj095
    Could see kind of crack on the left corner, i guess it would have happened since you put too much force to clean it.
    Check with Acer support, if there damage i guess they might ask you to pay for it but check the below link to call Acer support.
    https://www.acer.com/worldwide/support/
    Click on 'Yes' if the comment answers your question!
  • Nicolaj095
    Nicolaj095 Member Posts: 6

    Tinkerer

    edited February 2021
    I have 2 questions:

    1. Is it dangerous a cracked screen? 

    2. And can it cause Short circuit?

    BTW, I bought a new monitor but now in 4k
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    I have 2 questions:

    1. Is it dangerous a cracked screen? 

    2. And can it cause Short circuit?

    BTW, I bought a new monitor but now in 4k
    As long as its on the desk with out movement you can use external monitor and enjoy :) since it happened while cleaning i dont think it will cause any strong effect on the unit. so dont worry. Image result for laptop screen connector cable
    Accept if its Helpful.   B)
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Yes, any time the glass is cracked you run the risk of hurting yourself, broken glass is very sharp, after all! There's less of a chance of shorting something out in the monitor, but when you repair the display you will be replacing the whole panel, not just the glass, so it's not as important.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Nicolaj095
    Nicolaj095 Member Posts: 6

    Tinkerer

    but i readed that some monitors catch on fire if its damaged the screen (cracked)
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    That shouldn't happen, you would have to somehow drive the pieces of glass into the circuit boards to cause that to happen.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    but i readed that some monitors catch on fire if its damaged the screen (cracked)
    as billsey says it will happen only if it hit circuit. for eg if you drop your phone down and if the display breaks. we still use it with broken display sometimes. its in same way.  i have lot of experience in using broken phone display  :)
    Accept if its Helpful.   B)
  • Nicolaj095
    Nicolaj095 Member Posts: 6

    Tinkerer

    Ok, thx for your reply