Tablet A3-A3 suddenly turned of while battery 90%.. Now it is not charging or turning on

SSalah
SSalah Member Posts: 24

Tinkerer

Acer Iconia One 10 Tablet A3-A3 suddenly turned of while battery 90%.. Now it is not charging or turning on

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    SSalah
    Press and hold the volume up and power button. you will get a screen as below. use the up and down arrow keys to move. select factory reset and press power button. it will delete all info and bring it to working. 

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  • SSalah
    SSalah Member Posts: 24

    Tinkerer

    Can't reach this menu  it is dead at all  no charging no power on !!!
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    SSalah said:
    Can't reach this menu  it is dead at all  no charging no power on !!!
    Try with volume down and power. keep holding it for a long press. also try when charger is connected. 
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  • SSalah
    SSalah Member Posts: 24

    Tinkerer

    I tried also this trick  not working . it suddenly give me black screen while i was using it . it was not hot . i remember the battery charge was approx 85% before  it turned off  . is it battery problem ?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    SSalah said:
    I tried also this trick  not working . it suddenly give me black screen while i was using it . it was not hot . i remember the battery charge was approx 85% before  it turned off  . is it battery problem ?
    might be main board issue, if its the battery it should work when charger is connected. 
    Accept if its Helpful.   B)