Touchpad and pointer not working ASPIRE 1 14 CEL 4GB 64GB

JLW123
JLW123 Member Posts: 2 New User
edited February 2021 in Aspire Laptops
I have an ACER ASPIRE 1 14 CEL 4GB 64GB LAPTOP purchased around 18 months ago, the touchpad has stopped working all of a sudden.  it started as the pointer being visible but could not be moved and now the pointer is not visible.  I have tried updating the driver, uninstalling and reinstalling, F7 (as per advice videos online) but still no visible pointer and no ability to use the touchpad.  I am using an external mouse now which works but its my 6 year old using the laptop and she needs to be able to use the touchpad and not a mouse.  Please help!

Answers

  • Jack22
    Jack22 ACE Posts: 4,169 Pathfinder
    @JLW123
    Could you please give the model name of the unit
    For example: A513-xx-xxx

    Click on 'Yes' if the comment answers your question!
  • JLW123
    JLW123 Member Posts: 2 New User
    Jack22 said:
    @JLW123
    Could you please give the model name of the unit
    For example: A513-xx-xxx

    Hi, sorry for the delayed reply, the model is A114-32-C571
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi JLW123,

    Tap on F7 and check touchpad is working or not. If issue not resolved try press and hold Fn and tap on F7