sound signal goes off after a few seconds of using mini plug conector Aspire A315-42,

desideratha
desideratha Member Posts: 7

Tinkerer

edited February 2021 in Aspire Laptops
HI all, 

I need help with this issue: after a few seconds of no signal present (ie. pausing a video or music etc) a loud buzzing sound beggins coming out of the external speaker. 
This only happens when using the mini plug to connect to an external speaker

Any ideas how to fix this. I've updated drivers but problem persists. 

Answers

  • Can you inform the computer model and better explain the problem?
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  • desideratha
    desideratha Member Posts: 7

    Tinkerer

    edited June 2020
    Aspire A315-42, problem persists. 
  • Does the problem remain when resetting the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • desideratha
    desideratha Member Posts: 7

    Tinkerer

    Havent try, but it's a brand new computer, I do not understand why the need for a restart. I think is a bug with the drivers of realtek audio console. 
  • Try resetting the battery and then check if the problem remains.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Xera
    Xera Member Posts: 7

    Tinkerer

    I have this problem. I pressed the button but the problem continues. can you help me ?
  • desideratha
    desideratha Member Posts: 7

    Tinkerer

    Xera said:
    I have this problem. I pressed the button but the problem continues. can you help me ?
    Hi Xera
     
    I got it fixed without trying by updating the Bios when resetting W10 to its factory preset.

    Hope this helps. 


  • Xera
    Xera Member Posts: 7

    Tinkerer

    edited February 2021
    desideratha şöyle dedi:
    Xera dedi ki:
    Bu problemim var. Düğmeye bastım ama sorun devam ediyor. bana yardım eder misiniz ?
    Merhaba Xera W10'u
     
    fabrika ayarlarına sıfırlarken Bios'u güncelleyerek denemeden düzelttim.

    Bu yardımcı olur umarım. 


    Merhaba ingilizcem kötü. Bunun için üzgünüm. İlk önce W10'u sıfırlayacağım. Daha sonra bir BIOS güncellemesi yükler miyim? Doğru anladım mı? I have BIOS V1.10 installed on laptop. Should I install BIOS V1.11 ?
  • Xera
    Xera Member Posts: 7

    Tinkerer

    Sorry i wrote wrong. my English is bad. I'm sorry for this. First i will reset the W10. Do I install a BIOS update later? Did i understand right?

    I have BIOS V1.10 installed on laptop. Should I install BIOS V1.11 ?
  • @XeraCan you report the problem you are experiencing?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Xera
    Xera Member Posts: 7

    Tinkerer

    to whom do I have to report?
  • desideratha
    desideratha Member Posts: 7

    Tinkerer

     Xera said:
    Sorry i wrote wrong. my English is bad. I'm sorry for this. First i will reset the W10. Do I install a BIOS update later? Did i understand right?

    I have BIOS V1.10 installed on laptop. Should I install BIOS V1.11 ?
    No worries your english is fine. I am not sure, let me ask my tech guy.

    @XeraCan you report the problem you are experiencing?
     Loud buzzing noise coming out of the the speakers whenever there is no signal presente, only when connected thru the mini plug. 
  • Xera
    Xera Member Posts: 7

    Tinkerer

    When you open music from youtube, it becomes like your problem from laptop speaker. I did not plug in external speakers. By the way, I did a bios update. the problem continues again :(
  • desideratha
    desideratha Member Posts: 7

    Tinkerer

    edited February 2021
    Xera said:
    When you open music from youtube, it becomes like your problem from laptop speaker. I did not plug in external speakers. By the way, I did a bios update. the problem continues again :(
    My tech guy updated the bios to the latest version then reformatted W10. That fixed it. 
  • Xera
    Xera Member Posts: 7

    Tinkerer

    I will reset after 4-5 hours. When I do, I will tell the result.
  • Xera
    Xera Member Posts: 7

    Tinkerer

     After doing the update, the problem has decreased a lot. Thanks for your help.