Screen Failure on Nitro 5

Lelis718
Lelis718 Member Posts: 2 New User
Got an Acer Nitro 5 and I am having an issue with the screen. It is showing like the image below, it is even showing while I enter bios setup. 

Any Ideas?

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Could be bad panel, flex eDP cable, even MB, so you better take it to a service center.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Lelis718
    Lelis718 Member Posts: 2 New User
    Yep, that is what I thought, barely 3 months passed since I bought it and got this issue without even having a high usage.

    lets see if acer customer care will help me with the warranty. 

    I Sent a message to them describing the issue. 

    Does anyone here had success contacting them?
  • Pk2002
    Pk2002 Member Posts: 28 Enthusiast WiFi Icon
    I had success with them and i have changed parts nearly like 5 times in 1 year