Aspire E5-576 won't wake from sleep - Windows 10

DonL2
DonL2 Member Posts: 1 New User
Aspire E5-576 won't wake from sleep.  Updated drivers etc., and tried every combination of power settings, and it still won't wake up after closing the lid.  Power and on lights both stay lit, but screen stays completely black. The only way I've found to get it working again is to long press the power button and restart it, which causes the loss of whatever I have open at the moment.  This problem has occurred from day 1 of owning this laptop.  Any help would be appreciated. Thanks for reading!

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