Laptop Cannot detect Seagate FireCuda 2TB SSHD after I replaced my battery

Sam999
Sam999 Member Posts: 2 New User
So the battery of my acer predator laptop was wasted. I replaced it. It went fine but now my laptop can't detect my SSHD that I have been using for more than 2 years. My device & disk manager are showing it as 'unknown' and I am trying to format that disk but that's failing too. Even bios is not detecting anything. Any ideas how to fix this issue?

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder
    Try to inspect and reconnect the HDD cable.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Sam999
    Sam999 Member Posts: 2 New User
    I did open and reconnect the cable from sshd and tried, but still no luck
  • busu3
    busu3 Member Posts: 552 Seasoned Specialist WiFi Icon
    Do you have any way of removing the sshd and connecting it via some external cable to a pc/laptop to check if it is recognised?
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder
    busu3 said:
    Do you have any way of removing the sshd and connecting it via some external cable to a pc/laptop to check if it is recognised?
    You would need a Hard Drive box 2.5 to check that SSHD from another pc
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • busu3
    busu3 Member Posts: 552 Seasoned Specialist WiFi Icon
    AnhEZ28 said:
    busu3 said:
    Do you have any way of removing the sshd and connecting it via some external cable to a pc/laptop to check if it is recognised?
    You would need a Hard Drive box 2.5 to check that SSHD from another pc
    Yes then you can confirm if the sshd is gone or its something to do with the cable.