Acer travelmate p215

Delbow
Delbow Member Posts: 6

Tinkerer

edited January 2021 in TravelMate and Extensa
Hi guys and dolls
We have some new acer P215 travelmates. Sadly we cant find a way to image them. Fails everytime. Seems like the partition isnt writeable.
If I try a usb with with a win 10 iso on it fails at the same point.
Any ideas.
Regards
Delbow

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Whats the drive mode in? At what point does it fail when you boot the ISO?

    It may be that they are in intel Optain mode and need swapping to AHCI, the option is hidden at first, you need to use windows to boot into the bios (maybe a myth?) and then hit control+s on the main tab to enable the Sata mode settings
  • Delbow
    Delbow Member Posts: 6

    Tinkerer

    Hi there, Its UEFI only allowed no legacy. The image starts and allows that but as soon as the SCCM task sequence gets to the format of the partition it fails. I cant see AHCI at all. Ctrl & S doesn't do anything on this one. Many thanks. Delbow
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    A few people have had a hard time getting into the menu, needing a couple of reboots, someone even mentioned it only worked when they went from a reboot in safe mode (blarh UEFI and its smartness)
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Boot on the install image and use the Repair mode to get a command prompt. Then use diskpart to look at how the drive is setup currently. No need for AHCI... Why are you trying to redo the OS?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Delbow
    Delbow Member Posts: 6

    Tinkerer

    Hi we put a standard image on all our machines.  its windows 10 education. We put our build on including our Office and other apps.
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Thats why I thought maybe its the sata mode, if the image has been built with standard AHCI it may explain it, was the ogld image built with the intel rst driver injected, or is it from a standard install?
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Makes sense, the imaging should work. If you try it manually what happens when you get to the install screen where you wipe the existing partitions so you can let the install proceed from a blank drive? Does it allow the wipe?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Delbow
    Delbow Member Posts: 6

    Tinkerer

    Hi you have to go to Bios/main menu apparently and press ctrl and S and change VMD controller to disabled. Acer support update.
    Cheers guys for help.
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    So is the control S now working :s?
  • Delbow
    Delbow Member Posts: 6

    Tinkerer

    Yes sorry but only on the main option and brings up two more options below F12 boot. Vmd controller and Trackpad.
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Oh sweet! I was close then haha glad its now working
  • Delbow
    Delbow Member Posts: 6

    Tinkerer

    Thanks guys