x34 bmiphz display issues

darchik
darchik Member Posts: 3 New User
Bought the x34 in August 2016. Has a May 2016 Mfg Date.
I noticed toward the end of 2019 that on certain color scheme backgrounds in games there are noticeable 'squiggle' shadow lines.
I originally noticed when playing through RDR2; and thought it was actually part of the gameplay.
Hard to get a decent picture as its more noticeable when the image on screen is moving.
Anything I can do to try to reduce/remove them? warranty of course is expired. :/

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Not sure if you are talking about those two white dots. This can be due to a fallen reactor and typically, any LED/LCD monitors/TVs does this.

    I used this Tutorial when my TV did this for me: https://www.youtube.com/watch?v=rLwHWLHT4T4
    BElieve in YOUrself.
  • darchik
    darchik Member Posts: 3 New User
    Ha! The white dots are from paint.net which i used to get the background color.  Here's another image with them circled. its hard to get them to show well in a photo. :(

  • Dapp3r
    Dapp3r Member Posts: 1 New User
    darchik said:
    Bought the x34 in August 2016. Has a May 2016 Mfg Date.
    I noticed toward the end of 2019 that on certain color scheme backgrounds in games there are noticeable 'squiggle' shadow lines.
    I originally noticed when playing through RDR2; and thought it was actually part of the gameplay.
    Hard to get a decent picture as its more noticeable when the image on screen is moving.
    Anything I can do to try to reduce/remove them? warranty of course is expired. :/
    im having the same problem, haven't found anything else online currently.
    i think it might be a gpu issue i have a geforce gtx 1050 ti, with such a big monitor and a lower spec card like that it could be having problems
  • darchik
    darchik Member Posts: 3 New User
    I'm running on a GTX 1080, and I have tried different cables/video cards, with no success. Its definitely an issue with the display itself. Chat and email support were no help besides sending me back my warranty expiration date... Finally had a chance to call phone support today while they were open, and they weren't able to offer much either. Except that the problem I was describing wasn't in their list of "known model issues" The out of warranty repair cost was $579.00 (WTF?) I wish I could get someone technical/manufacturing knowledgeable to take a look. The fact the most expensive monitor I've ever purchased has been the shortest lived doesn't make me super happy. I mean, I'm STILL using my Dell 2405FPW from 15 years ago (as a work monitor) and it was 1k back then!
  • fst2011
    fst2011 Member Posts: 15 Troubleshooter
    wow....more and more people talking about how bad this monitor is and the lack of help after spending over 1K....VERY SAD

    I will never buy acer AGAIN!!!