Computer won’t turn on aspire 5

Thatgirlmocha
Thatgirlmocha Member Posts: 2 New User
edited January 2021 in Aspire Laptops
My new Acer aspire 5, won’t turn on. The battery light isn’t on even though it is plugged into the charger. The charger has power and I even got a new cord and charger. 

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Keep the charger plugged in. But don't try to turn it on until the charge LED turns on, first to a steady orange then to steady blue. This may take 4-8 hours. If the LED still doesn't turn on and become steady blue, then immediately return the machine to the vendor/seller as defective for a refund or exchange. Jack E/NJ.

    Jack E/NJ

  • Thatgirlmocha
    Thatgirlmocha Member Posts: 2 New User
    Thanks I’ll try that