Lap is not starting Aspire E15

Husna18
Husna18 Member Posts: 10 New User
edited October 2023 in 2020 Archives
My laptop not starting when I power on it stopped in acer display what can I do it's not moving on

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Press and hold power button till laptop shuts off. Remove charger plug. Press paperclip into battery reset pinhole on the bottom for 30 seconds. Then plug the charger back in. Wait for the battery charge LED to turn to steady blue. Then try to turn it on again. Jack E/NJ

    Jack E/NJ

  • Husna18
    Husna18 Member Posts: 10 New User
    Battery charge LED blinks pink color and I done this activity many time lap starting but not going to window screen
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>Battery charge LED blinks pink color >>>

    Blinking battery charge LED means there might be a problem with the battery. How old is the battery? It might also be helpful if you could reveal your full ACER model number. For example, E5-433 or A515-55???  Jack E/NJ

    Jack E/NJ

  • Husna18
    Husna18 Member Posts: 10 New User
    Aspire E15 my laptop won't work without power battery already dead since five years I'm using
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Remove the battery. There are dozens of e15 models. Which is yours? E5-476?  Jack E/NJ

    Jack E/NJ

  • Husna18
    Husna18 Member Posts: 10 New User
    E5-578 I removed battery also
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    E5-578 is not listed as an ACER model. Jack E/NJ

    Jack E/NJ

  • Husna18
    Husna18 Member Posts: 10 New User
    Sorry for the typing mistake 571
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Press and hold power button again till the machine shuts off. Then turn it back on and immediately start tapping the F2 key to enter the BIOS menu. (1) Is the hard drive identified in BOTH the BIOS Information and Boot tabs? (2) What was the original factory installed Windows version? (3) What is the  current Windows version that's installed? Jack E/NJ

    Jack E/NJ

  • Husna18
    Husna18 Member Posts: 10 New User
    No changes 
    I don't know about original version and current is windows 10
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Is the hard drive identified in BOTH the BIOS Information and Boot tabs? Jack E/NJ

    Jack E/NJ

  • Husna18
    Husna18 Member Posts: 10 New User
    I don't know about that
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Please enter the BIOS menu and find out! Jack E/NJ

    Jack E/NJ