How do I replace the keyboard on the Acer Swift 3 SF314-52?

Squawfruit
Squawfruit Member Posts: 6 New User
edited November 2023 in 2020 Archives
Some of the keys on my keyboard don’t work anymore so I need to replace the keyboard. Do I have to buy a new keyboard or do I also need the palmrest? I see one on Amazon but I’m hesitant on buying it since it’s kind of pricey. Furthermore, how do I even replace the keyboard? There doesn’t seem to be any video guides online on how to replace the keyboard.

Answers

  • Have you ever tried to disconnect and reconnect the keyboard connector a few times?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    If the cable suggestion doesn't work out, we'll need to know which language the laptop is setup for, to get the keyboard model that's appropriate. We will also need to know if your model has a backlight for the keyboard and what color the case is. On the SF314-52 the keyboard and top case are the same assembly, they do that in order to keep everything as thin as possible.
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  • Squawfruit
    Squawfruit Member Posts: 6 New User
    billsey said:
    If the cable suggestion doesn't work out, we'll need to know which language the laptop is setup for, to get the keyboard model that's appropriate. We will also need to know if your model has a backlight for the keyboard and what color the case is. On the SF314-52 the keyboard and top case are the same assembly, they do that in order to keep everything as thin as possible.
    Thanks for replying. The laptop is setup for English. Yes there is a backlight and the case color is silver. 
  • Do you know if the problem with the keyboard occurred after any windows update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    English US or English UK? (or heck, English Australia? :))
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Squawfruit
    Squawfruit Member Posts: 6 New User
    billsey said:
    English US or English UK? (or heck, English Australia? :))
    English US
  • Squawfruit
    Squawfruit Member Posts: 6 New User
    Do you know if the problem with the keyboard occurred after any windows update?
    I think the keys are worn out due to overuse or something. It's around 5 keys that seem to be not responding to key presses. I don't think it's related to any windows update.
  • is this the correct keyboard?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Squawfruit
    Squawfruit Member Posts: 6 New User
    is this the correct keyboard?

    The color is correct but there's back light on my keyboard. 
  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    So the highlighted one doesn't have the backlight, but otherwise would be correct. The Acer part number you want is: 6B.GQMN5.001. Do some searching on that number to see how easily they are found.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.