Issue with keyboard (window and right click button) on predator helios 300 PH315-52-78HH

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hanhuthai
hanhuthai Member Posts: 2 New User
edited November 2023 in 2020 Archives
I try the method that uninstalls PS/2 keyboard in device manager and restarts, that click works well, but only one minute after, it again happened
please help me

Answers

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
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    hanhuthai said:
    I try the method that uninstalls PS/2 keyboard in device manager and restarts, that click works well, but only one minute after, it again happened
    please help me
    I am sorry to hear this, have you tried installing all the drivers from our support page? https://www.acer.com/ac/en/US/content/support-product/7983?b=1
    What is the BIOS version you have installed, try installing the latest version 1.12

    Thanks,
    Acer-Manny
  • hanhuthai
    hanhuthai Member Posts: 2 New User
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    yes, i have installed Updates BIOS default setting, but issue is happened again, please help me.