Acer Predator Helios 300 PH315-53 is getting freezed on bootup and normal also on normal browsing

kb10
kb10 Member Posts: 3 New User
edited November 2023 in 2020 Archives
I am not a gamer so I only use the laptop for browsing and programming. Sometimes when I turn on my laptop, after the Predator logo it shows only a black screen and nothing works after that. So I have to force shut it down by long-pressing the power button and it works on the second attempt. This happened a lot of times.
Also, another issue is occurring when I left my laptop for 10-15 min idle and the screen is turned off after 10 min automatically. So when I start resuming my work screen doesn't turn on and I have to force shut down my laptop again.
This machine is used for heavy gaming, but even if I browse chrome with a lot of tabs screen gets freeze and I am not able to work properly.
I bought this laptop only 2 months back but started using it properly just now and I am facing issues like this. 
Please help if anyone have any idea about this

Answers