How to get a refund?! Acer Aspire A715-75G

Vsk2353
Vsk2353 Member Posts: 15 New User
edited October 2023 in 2020 Archives
So I have this Acer Aspire A715-75G. The laptop was good and I had bought it 6 months back and it's still under warranty period. But all of a sudden today, the fans started making a rattling sound. No, there is no dust stuck in the vents. This happened just as I was doing my normal usage. I doubt if the laptop is gonna last long. I am in India and I tried to use the customerselfservice tab, and it simply dosen't work. It shows invalid SNID. Please help me Acer! This is not something I thought I would experience with this laptop! I put my savings into this!
Someone please tell me how to get a refund!? The parts seems to be poorly placed or something!

Answers

  • Jason_Bourne
    Jason_Bourne Member Posts: 113 Skilled Fixer WiFi Icon
    Contact the reseller you bought the laptop from :)
  • Vsk2353
    Vsk2353 Member Posts: 15 New User
    Contact the reseller you bought the laptop from :)
    Is it normal for the rattling sound to occur? Is it fine if i use it?
  • Jason_Bourne
    Jason_Bourne Member Posts: 113 Skilled Fixer WiFi Icon
    Vsk2353 said:
    Contact the reseller you bought the laptop from :)
    Is it normal for the rattling sound to occur? Is it fine if i use it?
    Quite. Many owners have experienced the issue, myself included.
    You can check your temperature levels with a software like hwmonitor, as long as temperature levels are optimal when the laptop is idle and under load a rattling fan cannot damage any other components of the laptop.
    I replaced the fan with a replacement from aliexpress and the noise went away, completely.