Signal/sound enhancement disable helios 300

epengMD
epengMD Member Posts: 14

Tinkerer

edited November 2023 in 2020 Archives
Hi guys, I have a helios 300 ver 20202 (PH315-53-72RY). After updating my nvidia driver, my laptop didn't have any sounds. after some troubleshooting and research, i found out that I need to go to sound control panel and disable sound enhancer. why is that? if I disable my audio enhancer, how can I use my DTS X and DTS X ultra? i tried updating the drivers and reverting it to previous driver but to no avail. help please I'm so stressed right now because of this.  :scream:

Answers

  • Thamerov
    Thamerov Member Posts: 17 Troubleshooter
    You already have DTS and that is an enhancer..
    The enhancement option you mentioned its a builtin on realtek or windows..
    Choose one to prevent conflict


  • epengMD
    epengMD Member Posts: 14

    Tinkerer

    you mean the enable enhancer option on sound control panel is for built-in enhancer and not pertaining to DTS X/DTS X ULTRA?
    @Thamerov