GN246HL Monitor Issue-How to turn off Burn in setting?buttons don't seem to work while setting is on

Cristobal55
Cristobal55 Member Posts: 4 New User
edited February 27 in 2020 Archives
The monitor buttons don't seem to work while the setting is on, and the only way I can turn off the monitor is to unplug the power cable 

Answers

  • rosito
    rosito Member Posts: 8 New User
    edited November 2020
    Same issue, button doesn't work, power button doesn't work. Can't get out of this mode, i've try some software doesn't work, i've just notice that when you go on hdmi 2 out of 7 button work but still not enought to burn in off
  • Cristobal55
    Cristobal55 Member Posts: 4 New User
    rosito said:
    Same issue, button doesn't work, power button doesn't work. Can't get out of this mode, i've try some software doesn't work, i've just notice that when you go on hdmi 2 out of 7 button work but still not enought to burn in off
    Same, I tried everything. Please let me know if you found any solution for this, it will help me out a lot.
  • rosito
    rosito Member Posts: 8 New User
    Cristobal55 said:
    rosito said:
    Same issue, button doesn't work, power button doesn't work. Can't get out of this mode, i've try some software doesn't work, i've just notice that when you go on hdmi 2 out of 7 button work but still not enought to burn in off
    Same, I tried everything. Please let me know if you found any solution for this, it will help me out a lot.
    Sure, i'm trying to found solution. I've contact Acer they told me it's a material issue cause buttons doesn't work. 
    But i'm sure it's not, the monitor havent been damage and it worked pretty well the day ago.
    And now with your post i'm even more sure that it's not a material issue, same monitor, same multicolor screen, same message, same issues with buttons... Nobody seems to know what is it and how to fix but i'll let you know if i found any solution.


  • Cristobal55
    Cristobal55 Member Posts: 4 New User
    rosito said:
    Cristobal55 said:
    rosito said:
    Same issue, button doesn't work, power button doesn't work. Can't get out of this mode, i've try some software doesn't work, i've just notice that when you go on hdmi 2 out of 7 button work but still not enought to burn in off
    Same, I tried everything. Please let me know if you found any solution for this, it will help me out a lot.
    Sure, i'm trying to found solution. I've contact Acer they told me it's a material issue cause buttons doesn't work. 
    But i'm sure it's not, the monitor havent been damage and it worked pretty well the day ago.
    And now with your post i'm even more sure that it's not a material issue, same monitor, same multicolor screen, same message, same issues with buttons... Nobody seems to know what is it and how to fix but i'll let you know if i found any solution.


    Do u have discord or something I can contact u with, instead of this website?
  • rosito
    rosito Member Posts: 8 New User
    Cristobal55 said:
    rosito said:
    Cristobal55 said:
    rosito said:
    Same issue, button doesn't work, power button doesn't work. Can't get out of this mode, i've try some software doesn't work, i've just notice that when you go on hdmi 2 out of 7 button work but still not enought to burn in off
    Same, I tried everything. Please let me know if you found any solution for this, it will help me out a lot.
    Sure, i'm trying to found solution. I've contact Acer they told me it's a material issue cause buttons doesn't work. 
    But i'm sure it's not, the monitor havent been damage and it worked pretty well the day ago.
    And now with your post i'm even more sure that it's not a material issue, same monitor, same multicolor screen, same message, same issues with buttons... Nobody seems to know what is it and how to fix but i'll let you know if i found any solution.


    Do u have discord or something I can contact u with, instead of this website?
    Sure you can add me here: Rise#4602
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    If you guys get it sorted, be sure to let the rest of us know... :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • rosito
    rosito Member Posts: 8 New User
    Cristobal55 said:
    rosito said:
    Cristobal55 said:
    rosito said:
    Same issue, button doesn't work, power button doesn't work. Can't get out of this mode, i've try some software doesn't work, i've just notice that when you go on hdmi 2 out of 7 button work but still not enought to burn in off
    Same, I tried everything. Please let me know if you found any solution for this, it will help me out a lot.
    Sure, i'm trying to found solution. I've contact Acer they told me it's a material issue cause buttons doesn't work. 
    But i'm sure it's not, the monitor havent been damage and it worked pretty well the day ago.
    And now with your post i'm even more sure that it's not a material issue, same monitor, same multicolor screen, same message, same issues with buttons... Nobody seems to know what is it and how to fix but i'll let you know if i found any solution.


    Do u have discord or something I can contact u with, instead of this website?
    Sure you can add me here: Rise#4602
  • rosito
    rosito Member Posts: 8 New User
    billsey said:
    If you guys get it sorted, be sure to let the rest of us know... :)
    It has something to do with " EDID " but i don't know how to reset it per default, if anyone know would be cool :)
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