Acer Aspire R14 Takes Two Hours to Boot - Pulsating Black Screen - Runs Fine Once Started
UpNorthDuck
Member Posts: 4 New User
My daughter has an Aspire R14, R3-471, touchscreen, manufactured 11/10/2014, Windows 10 Home version 2004 build 19041-630, 6GB RAM, Intel Core i5-4210U CPU. It runs fine once it boots up. However, when it is shut down and started up, or restarted, the screen is black and seems to have a pulsating oval "blob" in the middle of the screen. It will stay like this for about two hours before continuing to boot. As I said, once booted, it works fine.
I was able to do this a few times and load windows updates fine. I did a Reset on the PC, saving files and reinstalling Windows. It does the same thing. I ran the Intel CPU utility and it passed all tests. The battery works and the charger works. I reviewed the Event Viewer System Logs and didn't really see anything that was alarming (but I am not an expert). I haven't done anything with the BIOSas i'm not sure how I would get into it.
I have searched extensively and not found an obvious cause. Any help would be appreciated!
I was able to do this a few times and load windows updates fine. I did a Reset on the PC, saving files and reinstalling Windows. It does the same thing. I ran the Intel CPU utility and it passed all tests. The battery works and the charger works. I reviewed the Event Viewer System Logs and didn't really see anything that was alarming (but I am not an expert). I haven't done anything with the BIOSas i'm not sure how I would get into it.
I have searched extensively and not found an obvious cause. Any help would be appreciated!
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Answers
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Replace your existing "Spinner HDD" (as you didn't say what type of drive you have?) as I;m sure its a "Spinner HDD" as those are typical symptoms as that drive is either too full, full of malware or it will fail, that is why its slowing down. i would replace that drive asap with a new SATA-3 - 6GB/sec 2.5 inch SSD drive and clone her Win-10 Home and existing operating system onto the new SSD drive very soon! An SSD will decrease your boot time to a few seconds and make your R3-471 work 100% quicker and more efficiently. Also and after installing the new SSD install the "TRIM" command in Win-10 to speed the SSD and make the SSD work more efficiently and faster also.UpNorthDuck said:My daughter has an Aspire R14, R3-471, touchscreen, manufactured 11/10/2014, Windows 10 Home version 2004 build 19041-630, 6GB RAM, Intel Core i5-4210U CPU. It runs fine once it boots up. However, when it is shut down and started up, or restarted, the screen is black and seems to have a pulsating oval "blob" in the middle of the screen. It will stay like this for about two hours before continuing to boot. As I said, once booted, it works fine.
I was able to do this a few times and load windows updates fine. I did a Reset on the PC, saving files and reinstalling Windows. It does the same thing. I ran the Intel CPU utility and it passed all tests. The battery works and the charger works. I reviewed the Event Viewer System Logs and didn't really see anything that was alarming (but I am not an expert). I haven't done anything with the BIOSas i'm not sure how I would get into it.
I have searched extensively and not found an obvious cause. Any help would be appreciated!
i would recommend that you buy a Samsung 860 EVO or PRO (depends on your budget) which has a very easy cloning (boot and copying software system) called "Data Migration" that is easy to use and the Samsung drives are really reliable and very fast, this is speaking from personal experience and using these SSD drives for years in older laptops like your daughters. Do it soon as that old drive looks like its going to fail and then it will cost you 9especially if you have valuable data?) at least 200% more than buying a new SSD drive.0 -
The drive is a WD 1,000GB WDC10SPCX-21KHST0(ATA). It passed a Western Digital Data LifeGuard Diagnostic SMART test. It is only 20% full. I am running the extended test now. It doesn't have any Malware that Windows Defender finds. I'm going to run MalwareBytes later.0
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The drive passed the Extended test 100%.
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It also passed a MalwareBytes scan0
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There are bootable-from-USB-stick Linux distributions, you don't need a hard disk for them to start up. 4GB stick should be enough. Prepare one such USB stick (Ubuntu/Xubuntu or Debian I'd suggest, but there are others also), unplug the HDD, boot the laptop from USB stick.If it stalls again, then RAM could be failing. Run a memcheck to test your RAM (that Linux boot menu should also have one such option AFAIR). If it starts OK, then plug the HDD back in, restart from USB once more.If it stalls again, HDD probably has some problem that cannot pass POST. If it starts OK, then Windows 10 could be the culprit. Recent Windows 10 updates started causing some problems for me on old computers, so you might want to revert back to some 19xx release (if possible), or try Windows 8.1 to be sure, or totally switch to Linux.0
