Nitro 5 freeze and buzzing sound under heavy load

Gonosz
Gonosz Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hi Guys,

I have my Nitro 5 AN515-54 since February and it started freezing recently mostly while playing but it occurred during a Zoom session once too (with lots of chrome tabs). The symptoms I get are the same as stated in this other thread. No BSOD, just screen freeze with a repeated buzzing sound and only the power button "helps". What makes the difference from that thread is that I limited my maximum processor state to 99% not long after February so the temperature never really went up too high. I get these freezes at around 80 °C for both CPU and GPU which I don't reckon as way too high. I just re-installed win10 and it didn't resolve my problem. What do you guys think? Can this be because of the thermal paste even though the relatively low temperatures?

Thanks in advance!

For the record, I haven't done any kind of undervolting. I didn't even know it's a thing.

Answers

  • Does the windows event viewer register a specific error, at the exact time that windows crashes?
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  • Gonosz
    Gonosz Member Posts: 4 New User
    No, it doesn't.
  • Does the same problem occur when playing using only battery power? Are you plugging the power adapter into a grounded electrical outlet? Does the same problem occur when running a stress test on the gpu and cpu?
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  • Sandu
    Sandu Member Posts: 6 New User
    Does the same problem occur when playing using only battery power? Are you plugging the power adapter into a grounded electrical outlet? Does the same problem occur when running a stress test on the gpu and cpu?
    Hi
    I want to know if it matters, because when I'm surfing on the iternet using only battery power it is quite and cold, but when I pluggin the power adapter even into a grounded electrical outlet after 2 minutes CPU temp jumps from 40 to 60-70 degrees and notebook becomes louder, and when I unplug it, the notebook becomes quite and cold again.

  • Gonosz
    Gonosz Member Posts: 4 New User
    Sandu said:
    Does the same problem occur when playing using only battery power? Are you plugging the power adapter into a grounded electrical outlet? Does the same problem occur when running a stress test on the gpu and cpu?
    Hi
    I want to know if it matters, because when I'm surfing on the iternet using only battery power it is quite and cold, but when I pluggin the power adapter even into a grounded electrical outlet after 2 minutes CPU temp jumps from 40 to 60-70 degrees and notebook becomes louder, and when I unplug it, the notebook becomes quite and cold again.

    You should check your power settings. I guess it's performance oriented when plugged-in rather than balanced.
  • Sandu
    Sandu Member Posts: 6 New User
    Gonosz said:
    Sandu said:
    Does the same problem occur when playing using only battery power? Are you plugging the power adapter into a grounded electrical outlet? Does the same problem occur when running a stress test on the gpu and cpu?
    Hi
    I want to know if it matters, because when I'm surfing on the iternet using only battery power it is quite and cold, but when I pluggin the power adapter even into a grounded electrical outlet after 2 minutes CPU temp jumps from 40 to 60-70 degrees and notebook becomes louder, and when I unplug it, the notebook becomes quite and cold again.

    You should check your power settings. I guess it's performance oriented when plugged-in rather than balanced.

    I set everything on default except some options in nvidia control panel.
    maximum processor state is on 100% in both cases plugged and unplugged.
    the only differece is that on battery the cooling policy system is set on passive while plugged in is set on active, but these are default settings
  • Is the nitro sense also set to balanced mode? About the crashes, have you checked the temperatures?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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  • Sandu
    Sandu Member Posts: 6 New User
    Is the nitro sense also set to balanced mode? About the crashes, have you checked the temperatures?
    yeah,in nitrosense both of them are set on balanced mode 
  • Are you running undervolting with any programs?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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