Acer Swift 3 SF314-57 missing driver PCI-Communicationscontroller WIN 20H2

Jiji123
Jiji123 Member Posts: 31 Enthusiast WiFi Icon
edited November 2023 in 2020 Archives
Hello,

after a complete Windows 10 20H2 re-install there are missing drivers for the "PCI-Communicationscontroller (simple)".

With the Hardware ID I found the Intel Management Engine Interface:



Any ideas?

Answers

  • does the WINDOWS update find any drivers for this device? Try downloading the driverbooster program from iobit to see if the program finds a driver for that device.
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                                                     egydiocoelho Trailblazer
     
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  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    Do the driver search on the Acer site again, they were down for a while over the weekend. The driver you need likely won't be called that, it will come in one of the chipset drivers.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Jiji123
    Jiji123 Member Posts: 31 Enthusiast WiFi Icon
    I'm on the road right now, but these 29 drivers were also availiable before: https://www.acer.com/ac/en/US/content/support-product/8106?b=1
    Which could be the right one?
    Windows update doesn't find any drivers for this device.
    PCI\VEN_8086&DEV_34E0&SUBSYS_381A17AA&REV_30
    PCI\VEN_8086&DEV_34E0&SUBSYS_381A17AA
    PCI\VEN_8086&DEV_34E0&CC_078000
    PCI\VEN_8086&DEV_34E0&CC_0780

  • install this drivers:
    ChipsetIntelChipset Driver (CPU Driver Utility GNA)1.0.0.1381312.4 KB2019/09/27download
    ChipsetIntelChipset Driver10.1.12.214.0 KB2020/09/23download
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jiji123
    Jiji123 Member Posts: 31 Enthusiast WiFi Icon
    Hi egydiocoelho,
    do you know these are the ones needed or is it just a guess?
    The notebook is running fine without BSOD, I don't want to mess things up.
    Thanks!

  • These are the drivers that acer offers: https://www.acer.com/ac/en/US/content/support-product/8106?b=1
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Have you checked the bios version too?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jiji123
    Jiji123 Member Posts: 31 Enthusiast WiFi Icon
    Hi, bios update was the first thing I did. And now I have also installed all the Intel drivers from the Acer site. The one needed is still missing. 🤨
    I also contacted Acer: First answer was to do a Windows recovery. 🙄 I replied with the hardware id and the fact, that Lenovo offers a matching driver. Maybe they will also add it. 🤷‍♂️


  • You can check whether the IOBIT DRIVERBOOSTER program finds that specific driver. Sometimes, this program can be useful and find these drivers.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jiji123
    Jiji123 Member Posts: 31 Enthusiast WiFi Icon
    I will wait for a reply by Acer first. And the link to Lenovo above is wrong (older models). This is for Ice Lake: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-s-series-netbooks/s145-14iil/downloads/driver-list/component?name=Chipset
    It might work too, but maybe they check, if it's a Lenovo notebook before installation.