XB271HU Burn-in

Kelevra87
Kelevra87 Member Posts: 1 New User
edited February 14 in 2020 Archives
Hi, I've got an Acer Predator (XB271HU) with a burn-in issue - anything left on the screen for too long leaves a lasting after-image. It's been happening since I got the monitor (about a year ago) but seems to be getting worse over time. It seems to take less than an hour for burn-in to occur, and it can take several hours for the burn-in to fade (though so far, it has faded away). I have another, older XB271HU that does not experience this issue.



Is there anything that can be done? Please let me know if any more information is required.

Answers

  • GoldDust
    GoldDust Member Posts: 5 New User
    edited November 2020
    im having the same issue. I sent a support ticket last week, heard nothing back. Im going to push for refunds for both my mointors on Aamzon. Also i have a split line showing on the screen. No matter what i do the burn in issue wont go away. tried reducing the refresh rate, didnt work.