I have purchased A715-41G which has Ryzen 5 3550H and 8GB ram, but only 6GB RAM is usable

FullaTron
FullaTron Member Posts: 7

Tinkerer

I have purchased A715-41G which has Ryzen 5 3550H and 8GB RAM, but only 6GB RAM is usable. This is leading to poor RAM management... How can I fix this?

Best Answer

  • GAMING6698
    GAMING6698 ACE Posts: 7,741 Pathfinder
    Answer ✓
    @FullaTron
    This is normal, some space from ram is taken by your operating system, drivers, etc 
    But By default, it may permanently and unnecessarily reserve a significantly large amount of RAM for it.
    1. To set that right, Press and Hold the Windows key and Press R. Type msconfig in the Run dialog box and Press Enter.
    2. The System Configuration window will open. Go to the Boot tab in it.
    3. Select your Operating system from the list below if you have more than one. Now Click on the Advanced Options button.
    4. On the upper right corner, Clear the checkbox next to Maximum memory. Click Ok.usable ram
    5. Now restart your computer
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566

Answers

  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    FullaTron said:
    I have purchased A715-41G which has Ryzen 5 3550H and 8GB RAM, but only 6GB RAM is usable. This is leading to poor RAM management... How can I fix this?

    Firstly, how do you know that “only 6GB RAM is usable”? Show us a caption of your “Task Manager” Performance > Memory. It’s possible that your ram is faulty or prone to errors but, this is highly unlikely, download and check your OEM specs with CPUz at “Memory” and “SPD” sections of CPUz and for the exact ram that you have.

    Your A715-41G can have 32GB max ram and has 2x slots (2 banks of 1) for the DDR4 2400 to 2666MHz ram and usually comes OEM with DDR4 of 8GB removable. It also has a drive form factor of M.2 with a dive interface of PCIe and can take NVMe type M.2’s.


  • rich1974
    rich1974 Member Posts: 198 Mr. Fixit WiFi Icon
    this is because 2 GB of ram is used by integrated video card. the cpu has an integrated gpu. 
  • GAMING6698
    GAMING6698 ACE Posts: 7,741 Pathfinder
    Answer ✓
    @FullaTron
    This is normal, some space from ram is taken by your operating system, drivers, etc 
    But By default, it may permanently and unnecessarily reserve a significantly large amount of RAM for it.
    1. To set that right, Press and Hold the Windows key and Press R. Type msconfig in the Run dialog box and Press Enter.
    2. The System Configuration window will open. Go to the Boot tab in it.
    3. Select your Operating system from the list below if you have more than one. Now Click on the Advanced Options button.
    4. On the upper right corner, Clear the checkbox next to Maximum memory. Click Ok.usable ram
    5. Now restart your computer
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • FullaTron
    FullaTron Member Posts: 7

    Tinkerer

    edited November 2020
    StevenGen said:
    FullaTron said:
    I have purchased A715-41G which has Ryzen 5 3550H and 8GB RAM, but only 6GB RAM is usable. This is leading to poor RAM management... How can I fix this?

    Firstly, how do you know that “only 6GB RAM is usable”? Show us a caption of your “Task Manager” Performance > Memory. It’s possible that your ram is faulty or prone to errors but, this is highly unlikely, download and check your OEM specs with CPUz at “Memory” and “SPD” sections of CPUz and for the exact ram that you have.

    Your A715-41G can have 32GB max ram and has 2x slots (2 banks of 1) for the DDR4 2400 to 2666MHz ram and usually comes OEM with DDR4 of 8GB removable. It also has a drive form factor of M.2 with a dive interface of PCIe and can take NVMe type M.2’s.


    Hello! As you can see here it says 2.1gb is hardware reserved, is it safe to reduce it down to 1GB or lesser? If yes, then how can I do it? 
  • FullaTron
    FullaTron Member Posts: 7

    Tinkerer

    rich1974 said:
    this is because 2 GB of ram is used by integrated video card. the cpu has an integrated gpu. 
    Yes and I want to reduce it since I have dedicated GPU
  • FullaTron said:
    rich1974 said:
    this is because 2 GB of ram is used by integrated video card. the cpu has an integrated gpu. 
    Yes and I want to reduce it since I have dedicated GPU
    Hi,
    Unfortunately, you can not change it, memory reserved for hardware is determined by the system, only workaround is upgrading the memory by adding another 8GB module.
  • FullaTron
    FullaTron Member Posts: 7

    Tinkerer

    FullaTron said:
    rich1974 said:
    this is because 2 GB of ram is used by integrated video card. the cpu has an integrated gpu. 
    Yes and I want to reduce it since I have dedicated GPU
    Hi,
    Unfortunately, you can not change it, memory reserved for hardware is determined by the system, only workaround is upgrading the memory by adding another 8GB module.
    Oh okay... thanks for the information 
  • FullaTron
    FullaTron Member Posts: 7

    Tinkerer

    @FullaTron
    This is normal, some space from ram is taken by your operating system, drivers, etc 
    But By default, it may permanently and unnecessarily reserve a significantly large amount of RAM for it.
    1. To set that right, Press and Hold the Windows key and Press R. Type msconfig in the Run dialog box and Press Enter.
    2. The System Configuration window will open. Go to the Boot tab in it.
    3. Select your Operating system from the list below if you have more than one. Now Click on the Advanced Options button.
    4. On the upper right corner, Clear the checkbox next to Maximum memory. Click Ok.usable ram
    5. Now restart your computer
    It is already that way :/
  • notapro
    notapro Member Posts: 1 New User
    i cant afford a new ram stick; is there anything i can do to reduce it please i want a way.
  • PSP1303
    PSP1303 Member Posts: 1 New User
    notapro said:
    i cant afford a new ram stick; is there anything i can do to reduce it please i want a way.
    We would be able to change that if acer provided a good BIOS. We should rally to acer for a new BIOS update, since the current configuration so garbage, and acer knows this. Newer 10th gen Intel based laptops have less dedicated VRAM.