My laptop screen freezes, and change colors - a715-71g

Omar0
Omar0 Member Posts: 18 Troubleshooter
edited October 2023 in 2020 Archives
I have acer a715-71g laptop
My laptop screen freezes, turns green and pink, and gradually turns completely white
however when i move the laptop screen it comes back to normal
it's obviously a hardware problem
what should i exactly do to solve the problem?

Best Answer

  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    Answer ✓
    You can try to re-seat the cable's mainboard and screen connectors. But if the cable's ribbon traces are broken or cracked in the hinge area, they cannot be repaired. You would have to order the cable on line and receive it by regular postal mail. Jack E/NJ 

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    You probably need to replace the video ribbon cable from breaks in conductor traces in the hinge area from wear and tear of opening and closing the lid too much. Google "a715-71G" "video cable" for sellers convenient to your location. Less the $20USD. Jack E/NJ

    Jack E/NJ

  • Omar0
    Omar0 Member Posts: 18 Troubleshooter
    I currently live in a rural area where buying the cable isn't an option for me, there's no other solution?
  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    Answer ✓
    You can try to re-seat the cable's mainboard and screen connectors. But if the cable's ribbon traces are broken or cracked in the hinge area, they cannot be repaired. You would have to order the cable on line and receive it by regular postal mail. Jack E/NJ 

    Jack E/NJ

  • Omar0
    Omar0 Member Posts: 18 Troubleshooter
    Thank you 👍
  • shirazi
    shirazi Member Posts: 1 New User
    hey...i have aspiree15 e5-575g-535z laptop and about 6 month ago when i use it them monitor freezed i colors goes light and light and i touch back of monitor and it all right...an expert person told me that you have to open you laptop from webcam so you don t do it and the laptops mesh is a little bent . i open it from webcam and its all right....but about 1 month a go it freezed again and i touch back of monitor and it had no change and i touch and press a little under monitor on acer logo and its all  right....im very stressed because i don t have  money to change monitor ... you now what s my laptops problme?should i be streesed? :)  thanks