Acer E5 475G Black Screen After BSOD

17Providence
17Providence Member Posts: 3 New User
edited October 2020 in Aspire Laptops
Hello, a few min ago my acer e5 475g got BSOD stated KMODE EXCEPTION NOT HANDLED and volmgr.sys fail when i play video game.

It wont restart after 100% so i turn off and turn back on myself, but it stuck on black screen

Best Answer

  • 17Providence
    17Providence Member Posts: 3 New User
    Answer ✓
    StevenGen said:
    Hello, a few min ago my acer e5 475g got BSOD stated KMODE EXCEPTION NOT HANDLED and volmgr.sys fail when i play video game.

    It wont restart after 100% so i turn off and turn back on myself, but it stuck on black screen
    Have a look at how to fix this BSOD error on the web, as the "KMode Exception Not Handled" is a BSOD error that sometimes happens in Windows 10 and its triggered by a faulty driver and can cause your computer to restart. When restarting, the error can appear again, resulting in a restart loop. The "KMode Exception Not Handled" is a rather easy error to fix.


    Can you supply a resolution for the error?
    Hey, my Acer is now fixed, so apparently i decided to take it to laptop repair shop, they told me that the main problem is on ef my Acer RAM Slot, not the ram but the Ram Slot, is dead, so they decided to take one of my RAM and do a basic laptop cleaning service (removing dust etc etc) and now my Acer id working.. hope this help

Answers

  • StevenGen
    StevenGen ACE Posts: 12,480 Trailblazer
    Hello, a few min ago my acer e5 475g got BSOD stated KMODE EXCEPTION NOT HANDLED and volmgr.sys fail when i play video game.

    It wont restart after 100% so i turn off and turn back on myself, but it stuck on black screen
    Have a look at how to fix this BSOD error on the web, as the "KMode Exception Not Handled" is a BSOD error that sometimes happens in Windows 10 and its triggered by a faulty driver and can cause your computer to restart. When restarting, the error can appear again, resulting in a restart loop. The "KMode Exception Not Handled" is a rather easy error to fix.


  • 17Providence
    17Providence Member Posts: 3 New User
    edited October 2020
    StevenGen said:
    Hello, a few min ago my acer e5 475g got BSOD stated KMODE EXCEPTION NOT HANDLED and volmgr.sys fail when i play video game.

    It wont restart after 100% so i turn off and turn back on myself, but it stuck on black screen
    Have a look at how to fix this BSOD error on the web, as the "KMode Exception Not Handled" is a BSOD error that sometimes happens in Windows 10 and its triggered by a faulty driver and can cause your computer to restart. When restarting, the error can appear again, resulting in a restart loop. The "KMode Exception Not Handled" is a rather easy error to fix.


    My laptop is displaying black screen everytime i turn it on, i dont see the boot, nor the Acer logo. I tried to go to safe mode by pressing win logo, ctrl, shift, and B but nothing happen and still black screen. I also tried to use external monitor but it was no signal
  • SporadicThought
    SporadicThought Member Posts: 14

    Tinkerer

    StevenGen said:
    Hello, a few min ago my acer e5 475g got BSOD stated KMODE EXCEPTION NOT HANDLED and volmgr.sys fail when i play video game.

    It wont restart after 100% so i turn off and turn back on myself, but it stuck on black screen
    Have a look at how to fix this BSOD error on the web, as the "KMode Exception Not Handled" is a BSOD error that sometimes happens in Windows 10 and its triggered by a faulty driver and can cause your computer to restart. When restarting, the error can appear again, resulting in a restart loop. The "KMode Exception Not Handled" is a rather easy error to fix.


    Can you supply a resolution for the error?
  • 17Providence
    17Providence Member Posts: 3 New User
    Answer ✓
    StevenGen said:
    Hello, a few min ago my acer e5 475g got BSOD stated KMODE EXCEPTION NOT HANDLED and volmgr.sys fail when i play video game.

    It wont restart after 100% so i turn off and turn back on myself, but it stuck on black screen
    Have a look at how to fix this BSOD error on the web, as the "KMode Exception Not Handled" is a BSOD error that sometimes happens in Windows 10 and its triggered by a faulty driver and can cause your computer to restart. When restarting, the error can appear again, resulting in a restart loop. The "KMode Exception Not Handled" is a rather easy error to fix.


    Can you supply a resolution for the error?
    Hey, my Acer is now fixed, so apparently i decided to take it to laptop repair shop, they told me that the main problem is on ef my Acer RAM Slot, not the ram but the Ram Slot, is dead, so they decided to take one of my RAM and do a basic laptop cleaning service (removing dust etc etc) and now my Acer id working.. hope this help