Thermal Throttle on CPU and GPU (Nitro 7 AN715-51) I5-9300H GTX 1660ti

SKIFI
SKIFI Member Posts: 14

Tinkerer

edited November 2023 in 2020 Archives
CPU temps 90+
GPU 80-85
Please tell me how to fix this 

Best Answer

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,078 Trailblazer
    Answer ✓
    @SKIFI
    Your laptop is under warranty?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • SKIFI
    SKIFI Member Posts: 14

    Tinkerer

    @SKIFI
    Your laptop is under warranty?
    Yes It is
  • @SKIFI
    Need to apply new thermal paste.
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)

    Btw, you can do it yourself if there is no warranty sticker sticks at one of yout screw hole
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • SKIFI
    SKIFI Member Posts: 14

    Tinkerer

    @SKIFI
    Need to apply new thermal paste.
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)

    Btw, you can do it yourself if there is no warranty sticker sticks at one of yout screw hole
    If I do it by myself I can use a better thermal paste right? But will it void my warranty??
  • GAMING6698
    GAMING6698 ACE Posts: 8,078 Trailblazer
    edited October 2020
    @SKIFI
    Yes of course that's why i mention it in last.
    Tell me if their is warranty sticker or seal sticks at one of your screw hole
    Something looks like this↓

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • SKIFI
    SKIFI Member Posts: 14

    Tinkerer

    @SKIFI
    Yes of course that's why i mention it in last.
    Tell me if their is warranty sticker or seal sticks at one of your screw hole
    Something looks like this↓

    There is 
  • SKIFI
    SKIFI Member Posts: 14

    Tinkerer

    SKIFI said:
    @SKIFI
    Yes of course that's why i mention it in last.
    Tell me if their is warranty sticker or seal sticks at one of your screw hole
    Something looks like this↓

    There is 
    I just spoke to customer service . They will swap the thermal paste under warranty.
    I have been playing games on this for 5 months hopefully I havent damaged anything,
    Thank you for ur help, Take care 
  • @SKIFI
    Don't worry you didn't damage any component.
    System will turn off automatically if your temperature goes too high to protect system components.

    Btw, my nitro 5 temperature reaching to 90°C(GPU, using stock paste)
    i just ordered Arctic MX-4 2019 edition thermal paste 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566