No Sound SA270 monitor

Davestp1
Davestp1 Member Posts: 7 New User
edited February 27 in 2020 Archives
I have an HDMI cable running between my laptop and the HDMI input on a brand new SA270 monitor. There are a pair of 2 inch speakers at the bottom. I can't get any sound out of it. My laptop has sound but the monitor is silent...What am I doing wrong? Dave 

Answers

  • If your monitor has a pair of internal speakers, check this setting:

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  • Davestp1
    Davestp1 Member Posts: 7 New User
    Hi, It only shows the first 2 of 3. It has no audio input on the back, just hdmi, vga and a headphone output. 
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Are you positive it has speakers? Normally the models with speaker have an audio in jack, not out.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Davestp1
    Davestp1 Member Posts: 7 New User
    It has 2 speakers on the bottom of the monitor, no audio in but a headphone input not output my mistake. HDMI, VGA and a plug input for a headphone jack.   
  • Can you send a photo from the back of the monitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    You need to have 2 audio drivers.

    A realtek audio driver for the laptop itself. You also need an audio driver from your graphics card --- whether it's intel or amd or nvidia. Then you need to select your graphics card's audio driver to listen to your monitor's speakers. 
  • Davestp1
    Davestp1 Member Posts: 7 New User
    That might make sense. It has a headphone jack, and plugging into it there is no sound either. It appears there needs to be something from my laptop included, other than just an HDMI cable. Does that sound correct ? 
  • Can you send a photo from the back of the monitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Pedantic_Pirate
    Pedantic_Pirate Member Posts: 1 New User
    So I have a similar issue on the Acer SA270. Mine has the HDMI, VGA, and Audio 3.5mm jack in the back. I have made sure it is the default. I have checked the drivers. I have tried different HDMI Cables. The monitor is connected to the docking station for my surface pro 6 and am running windows 10. 
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    @Pedantic_Pirate you haven't given us your full model number, just the series number. Within the series there are likely models with and without speakers. Your 3.5mm jack on the back of the monitor might be line out for the HDMI audio signals, not line in for speakers.
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  • Davestp1
    Davestp1 Member Posts: 7 New User
    It is an SA270 Bbix
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Specs don't show any speakers on a BBIX.
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  • Davestp1
    Davestp1 Member Posts: 7 New User
    I guess that is the reason why then. I "assumed" it would as the one at my office has them and the pair of speaker type openings at the bottom of the screen....
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Yeah they use the same case for the models with and without speakers. A lot of people do their shopping and end up buying the model that's $20 cheaper only to find the reason it was cheaper was the lack of speakers. :) Time for a trip to the thrift store and pick up a set...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.