Why does my Acer Predator Helios 300 freeze shortly after wakeup from Sleep or Hibernate?Please help

GamerKT
GamerKT Member Posts: 3 New User
edited November 2023 in 2020 Archives
Hi, everyone. I have an Acer Predator Helios 300 (this one: https://www.amazon.com/gp/product/B08842D7JS/), and it's generally awesome. The only issue is that if I turn it back on after Sleep or Hibernation mode, there's a 50/50 chance it freezes after 10 seconds. I tried Googling this issue, but nothing seems to work. Anyone have experience with this? It'd be greatly appreciated.

Answers

  • invador0007
    invador0007 Member Posts: 134 Skilled Fixer WiFi Icon
    edited October 2020
    Try this
    1-> Disable hibernation first by executing the following command "powercfg.exe /hibernate off" without quotes in cmd/powershell as administrator.
    2-> Reboot system.
    3-> Re-Enable hibernation by executing the following command "    powercfg.exe /hibernate on" without quotes in cmd/powershell as administrator.
    then try waking up the device from sleep and check for freeze, If it still freezes try disabling the "turn of hard disk after" in power options.
    To do so follow the following steps :
    1->open control panel.
    2->go to power options then from currently active power plan click "change plan settings" then "change advanced power settings".
    3-> in new opened windows under "Hard disk" drop down "turn off disk after and put 0 there(0=never) in on battery and plugged in, apply and save the settings and close the windows.


    This may resolve the freeze problem.
  • GamerKT
    GamerKT Member Posts: 3 New User
    Thanks. I'm going to try all of this out.
  • GamerKT
    GamerKT Member Posts: 3 New User
    invador0007 said:
    Try this
    1-> Disable hibernation first by executing the following command "powercfg.exe /hibernate off" without quotes in cmd/powershell as administrator.
    2-> Reboot system.
    3-> Re-Enable hibernation by executing the following command "powercfg.exe /hibernate on" without quotes in cmd/powershell as administrator.
    then try waking up the device from sleep and check for freeze, If it still freezes try disabling the "turn of hard disk after" in power options.
    To do so follow the following steps :
    1->open control panel.
    2->go to power options then from currently active power plan click "change plan settings" then "change advanced power settings".
    3-> in new opened windows under "Hard disk" drop down "turn off disk after and put 0 there(0=never) in on battery and plugged in, apply and save the settings and close the windows.


    This may resolve the freeze problem.

    Okay, thanks. So, after doing all of the above, my laptop still freezes after ten seconds after booting up from a shutdown (whether fast startup is enabled or not). This is fixed by me holding down the power button and turning it on again. After that, it works just fine. So, is there anything else I can do? Or am I just gonna have to boot up my laptop twice every time? It's so fast that it barely matters, but still.

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