laptop keeps crashing - Nitro 5 AN515-43

fazedump
fazedump Member Posts: 44 Troubleshooter
edited November 2023 in 2020 Archives
my laptop keeps crashing every time i try to play a game or join a zoom call plz help my laptop is Nitro 5 AN515-43

Answers

  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    fazedump said:
    my laptop keeps crashing every time i try to play a game or join a zoom call plz help my laptop is Nitro 5 AN515-43

    Update your graphics drivers first and see if that helps also, tell us more as ‘Crashing” means nothing? Tell us exactly what is happening and what errors you are getting as there could be many things that can go wrong or are in conflict.


  • fazedump
    fazedump Member Posts: 44 Troubleshooter
    StevenGen said:
    fazedump said:
    my laptop keeps crashing every time i try to play a game or join a zoom call plz help my laptop is Nitro 5 AN515-43

    Update your graphics drivers first and see if that helps also, tell us more as ‘Crashing” means nothing? Tell us exactly what is happening and what errors you are getting as there could be many things that can go wrong or are in conflict.


    soo i found out every time it crashes my temps reach over 100  any idea on whats causing it or any fix for it
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Bad thermal paste and high ambient T°, re-paste is a solution.
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  • fazedump
    fazedump Member Posts: 44 Troubleshooter
    batmalin said:
    Bad thermal paste and high ambient T°, re-paste is a solution.
    ok ill try to repaste today whats high ambient


  • batmalin
    batmalin Member Posts: 4,231 Guru
    High room T°
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  • fazedump
    fazedump Member Posts: 44 Troubleshooter
    batmalin said:
    High room T°
    Ok so today I reaplyed thermal paste and now my laptop is not turning on any idea what’s going on??
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Did you disconnected the battery before re-paste?
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  • fazedump
    fazedump Member Posts: 44 Troubleshooter

    batmalin said:
    Did you disconnected the battery before re-paste?
    yea 
  • fazedump
    fazedump Member Posts: 44 Troubleshooter
    Here are a couple pictures of the back of my laptop du u see anything weird  IVe Been trouble shooting and found nothing @batmalin  @StevenGen
  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    edited October 2020
    fazedump said:
    StevenGen said:
    fazedump said:
    my laptop keeps crashing every time i try to play a game or join a zoom call plz help my laptop is Nitro 5 AN515-43

    Update your graphics drivers first and see if that helps also, tell us more as ‘Crashing” means nothing? Tell us exactly what is happening and what errors you are getting as there could be many things that can go wrong or are in conflict.


    soo i found out every time it crashes my temps reach over 100  any idea on whats causing it or any fix for it

    Check your fans, if they work properly? Repaste with a good thermal paste like Thermal Grizzly Kryonaut Extreme (which is their newest paste) with the "Pea Dot Method" and if you are playing demanding GPU games get either a suction vent cooler or a tablet cooler as allot of the Acer gaming platforms have this trouble as the restrictive fans and venting and enclosed high performance hardware overheats and needs extra cooling, there is no magic pill to fix this. Some have even gone to extreme mods which is another subject.


  • fazedump
    fazedump Member Posts: 44 Troubleshooter
    StevenGen said:
    fazedump said:
    StevenGen said:
    fazedump said:
    my laptop keeps crashing every time i try to play a game or join a zoom call plz help my laptop is Nitro 5 AN515-43

    Update your graphics drivers first and see if that helps also, tell us more as ‘Crashing” means nothing? Tell us exactly what is happening and what errors you are getting as there could be many things that can go wrong or are in conflict.


    soo i found out every time it crashes my temps reach over 100  any idea on whats causing it or any fix for it

    Check your fans, if they work properly? Repaste with a good thermal paste like Thermal Grizzly Kryonaut Extreme (which is their newest paste) with the "Pea Dot Method" and if you are playing demanding GPU games get either a suction vent cooler or a tablet cooler as allot of the Acer gaming platforms have this trouble as the restrictive fans and venting and enclosed high performance hardware overheats and needs extra cooling, there is no magic pill to fix this. Some have even gone to extreme mods which is another subject.


    thxs for the response but i fixed my problem today ima repaste and see if it still crashes 
  • fazedump
    fazedump Member Posts: 44 Troubleshooter
    @batmalin @StevenGen after my repaste i still face the same problem my laptop is overheating and crashing any fixes?
  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    fazedump said:
    @batmalin @StevenGen after my repaste i still face the same problem my laptop is overheating and crashing any fixes?

    As I've said "get either a suction vent cooler or a tablet cooler" or do some case modes, which is a radical mod and should only be done at your own risks? There is no magic pill to fix overheating, its common sense that heat has to be dispersed from a laptops restrictive enclosure and the more efficient way you can do it the cooler your laptop will be, simple.


  • SilvaGi
    SilvaGi Member Posts: 277 Practitioner WiFi Icon
    @StevenGen Im curious of the "extreme mods" you talk about as i like trying to cool my nitro. Ill start a new thread but could you please answer with some information about these mods. BTW, you were right about laptop cooling system the other week when i asked for info re how it works. I never knew heat pipes technologies.

    thanks!
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    Thanks SilvaGi!