My Acer Aspire E15 Wont Turn On or Charge

MarkTT
MarkTT Member Posts: 2 New User
edited November 2023 in 2020 Archives
My E15 laptop was recently stuck in a 'Preparing Automatic Repair' loop and no suggestion listed on the forum worked.
I prepared a USB stick on another PC to attempt to boot Windows 10 but forgot the laptop running the loop and the battery ran dead.
Now it won't charge and the charger is working.
What could the issue be?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    try a battery reset:
    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

    if it doesn't work, probably the battery is damaged.
    I'm not an Acer employee.
  • MarkTT
    MarkTT Member Posts: 2 New User
    Thanks for the suggestion but I had an IT guy restore Windows and it was working. However now it refuses to charge. The charger is working and the CHARGING LED would come on ONLY after being plugged in overnight. My last episode had me waiting 3 days before the CHARGING LED came on. Do you think it is a charger, circuit board or battery problem?
  • JackE
    JackE ACE Posts: 45,197 Trailblazer
    Could be this little battery disconnect button & cover problem found on the last page of this thread by one of our users.

    https://community.acer.com/en/discussion/538100/acer-laptop-shuts-off-randomly-on-battery-power-even-when-charged#latest

    Jack E/NJ

    Jack E/NJ

  • Johnson123
    Johnson123 Member Posts: 1 New User
    My E15 E-576g-50en wont turn on, when I press the power button it shows me the blue light and the GPU blows heavily then it turns off, is everyone having the same problem? Need a help.

    Thanks
  • JackE
    JackE ACE Posts: 45,197 Trailblazer
    Remove the bottom cover and disconnect the battery. Replace the cover. Then see if it turns on without the battery. If it does, then replace the battery because it's probably internally short-circuited. Jack E/NJ

    Jack E/NJ

  • Avaleiyah
    Avaleiyah Member Posts: 2 New User
    Hi im using my laptop acer aspire e15 it's perfectly working and it suddenly turned off... now the laptop wont turn on... no power and charging lights even when the charger is plugged in.. i tried to press the pinhole battery for 1 min but still not turning on.. i tried also removing the memory, still not working... do you know what might cause it? 
  • JackE
    JackE ACE Posts: 45,197 Trailblazer

    This thread is more than a year old. Please start your own thread with your full ACER E15 model number (E51x-xx???)  for better response from more users. Jack E/NJ

    Jack E/NJ