Predator Helios PH317-53 does not detect my headset's microphone

Skeli321
Skeli321 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hello everyone!

So, I plugged in my headset and selected the headset option at the realtek audio control. Speakers are fine they are working correctly but the mic on my headset is not working only the built-in. At the Realtek audio console i did not find my headset's mic so I went to Sound Control Panel -> Recording and it is not showing the mic, only the built-in (array), the stereo and the line-in (the show disabled and disconnected devices are on). I checked the headset on other devices and it works. I even tried another headset's only mic jack and still did not show it. I checked the device manager for updates but everything is on the latest. Any ideas?

Thanks in advance for the help.

Answers