My acer predator PC keeps getting black screen after a while I use it.

System
System Member Posts: 4,555 Seasoned Practitioner WiFi Icon
edited February 15 in 2020 Archives
This discussion was created from comments split from: My acer predator PC keeps getting black screen after a while I use it..

Answers

  • tozan35
    tozan35 Member Posts: 9 New User
    I got this same problem.   Screen goes off after a couple of hours without warning....   For when it shuts off the monitor goes into auto scan mode looking for the video input.  Cycles through the video inputs modes on the screen , Can't find the video signal and then monitor shuts off..   Light turns to Amber color on monitor when it shuts down.   So something is very wrong with the Predator Computer and Windows 10. I cannot disable the auto scan. when the screen shuts down (loses the video signal).

    When the screen about to shut down, any video stream I'm playing on you tube suddenly all freezes system is all frozen dead for 5 seconds, then the monitor suddenly turns black and it starts going into auto scan mode looking foe video inputs.

    It looks like to me a driver crash.  So why are the video drivers crashing when streaming You Tube Content or when using Unreal Engine.  This is not normal.
    the compurer has 16 gigs of ram, and ITS SO UNSTABLE the drivers.

    So something is very wrong with this system.



  • tozan35
    tozan35 Member Posts: 9 New User
    The Knob Controls on the back of that Acer Monitor is one of the worst designs I have evver come across.  You get an F in my books for FAILURE in design layout..  Who was the guy who allowed Acer to place the Arrow Controls all on the same Push Button to make it nearly impossible for the user to select arro9w options on the screen without pressing down on the button causings problems in navigating around , 

    You guys at Acer are so incompetent at your own designs.  Trying to take shortcuts like that to make it harder for the end users to use the controls.



  • what is the exact model? example an515-51-75kz.
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  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    It sounds to me like the issue is the GPU, possibly overheating?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.