I think something about graphic cards (Acer Predator Helios 300 2018)

FreiLoo
FreiLoo Member Posts: 3 New User
edited November 2023 in 2020 Archives
So here is the thing... At first I wanted to play a certain game with my friend, but I have encountered the overheating issue causing my laptop to automatically shut down. My friend suggested that I should go check and update my graphic cards driver and I did. After updating the driver and restarting the laptop, the game worked fine with the temperature of 70~80(CPU) & 60~70(GPU) for the whole time of that launch of the laptop. After I closed the game and laptop for about 3 hours, I opened back the laptop and launched the game, the temperature went back up to 80~95(CPU) & 80~90(GPU) to the point it went back into the overheating issue again. I've tried to reinstall the driver, restarted the laptop for multiple times. Can anyone help me? Thanks in advance.

Answers

  • FreiLoo
    FreiLoo Member Posts: 3 New User
    FreiLoo said:
    So here is the thing... At first I wanted to play a certain game with my friend, but I have encountered the overheating issue causing my laptop to automatically shut down. My friend suggested that I should go check and update my graphic cards driver and I did. After updating the driver and restarting the laptop, the game worked fine with the temperature of 70~80(CPU) & 60~70(GPU) for the whole time of that launch of the laptop. After I closed the game and laptop for about 3 hours, I opened back the laptop and launched the game, the temperature went back up to 80~95(CPU) & 80~90(GPU) to the point it went back into the overheating issue again. I've tried to reinstall the driver, restarted the laptop for multiple times. Can anyone help me? Thanks in advance.
    Additional information : 
    I found out that when the laptop was in a normal condition the GPU load was at constant 90~100% and at the last launch of the laptop and game (2nd overheat issue) the GPU load was only at 20~40%.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2020
    FreiLoo optimise your windows properly and undervolt check here and if you have never cleaned it neither repasted it its time to do so with kryonaut or similar gaming laptops are not normal laptops they require constant maintenance and proper care your cpu shouldnt go above 85'ish and gpu 70/75 max nothing to do with drivers as i said optimise/undervolt/clean/repaste good luck


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • FreiLoo
    FreiLoo Member Posts: 3 New User
    xapim said:
    FreiLoo optimise your windows properly and undervolt check here and if you have never cleaned it neither repasted it its time to do so with kryonaut or similar gaming laptops are not normal laptops they require constant maintenance and proper care your cpu shouldnt go above 85'ish and gpu 70/75 max nothing to do with drivers as i said optimise/undervolt/clean/repaste good luck
    I've tried to mess around with the undervolt (tried both -110 / -100) but the results seems to have no effect. The temperature of the GPU is still high up at 80 above. Is there by any chance the laptop is using the different Graphic card even though the Nvidia display that the game is using the nvidia graphic card?