E1-572 Screen issue

davifels
davifels Member Posts: 6

Tinkerer

edited March 1 in 2020 Archives
How do I remove a fine vertical line from my screen which is there all the time?

Best Answer

  • LunaAdmirer
    LunaAdmirer Member Posts: 112 Skilled Fixer WiFi Icon
    Answer ✓
    Hi @davifels

    Go to Acer support site, download the VGA driver for your laptop, then go to Device manager, expand Display adapters, highlight and right click your graphics card, click Properties, go to Driver tab and uninstall the driver in Driver tab, install the downloaded driver and see whether it fixes the problem.
    https://www.acer.com/ac/en/GB/content/drivers

    Try this way and if the lines are there again, you check whether you are able to view the lines under  BIOS also?
    If you found the lines in BIOS, then it's seems to be a hardware issue. If there is warranty, please contact in warranty support team or check with any local technicians.

    Click Yes if this was useful to you!!

Answers

  • LunaAdmirer
    LunaAdmirer Member Posts: 112 Skilled Fixer WiFi Icon
    Answer ✓
    Hi @davifels

    Go to Acer support site, download the VGA driver for your laptop, then go to Device manager, expand Display adapters, highlight and right click your graphics card, click Properties, go to Driver tab and uninstall the driver in Driver tab, install the downloaded driver and see whether it fixes the problem.
    https://www.acer.com/ac/en/GB/content/drivers

    Try this way and if the lines are there again, you check whether you are able to view the lines under  BIOS also?
    If you found the lines in BIOS, then it's seems to be a hardware issue. If there is warranty, please contact in warranty support team or check with any local technicians.

    Click Yes if this was useful to you!!