predator Helios 300 PH15 - 52 I have the OnePlus headphones and the pc doesn't recognize the mic.

System
System Member Posts: 4,562 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives

Answers

  • Rahulkumariit
    Rahulkumariit Member Posts: 2 New User
    Same problem here. 
    My model is acer predator Helios 300 PH15 - 52 I have the OnePlus wired headphones and the pc doesn't recognize the mic.. Already updated ALL the drivers. The wireless headphones works correctly.
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    Tapped your wired headset mic and see if the signal meter jump. Acer lump the wired and internal mic together under the same "mic array" name.
  • RagingBanana
    RagingBanana Member Posts: 1 New User
    Joe9844 said:
    Tapped your wired headset mic and see if the signal meter jump. Acer lump the wired and internal mic together under the same "mic array" name.
    If it is using my laptop mic is there anyway i can change it so i can use my headset mic.
  • Blackbean
    Blackbean Member Posts: 29

    Tinkerer

    I need help to fix the whining noise the Nitro 5 fan makes at low RPM, I need to replace them with better fans. The only other fans that fit are the Acer Helios 300 2020 but to order the parts I need a serial number from the Acer Helios 300 2020 which has to be bought in Australia, please could I have yours? The S/N is located on the bottom of the laptop or you can use this tool http://global-download.acer.com/SupportFiles/Files/SNID/APP/SerialNumberDetectionTool.exe