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Acer x1261p DLP chip warranty

SystemSystem Member Posts: 3,869 Seasoned Practitioner
This discussion was created from comments split from: Acer x1261p DLP chip warranty.

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  • SerhiySerhiy Member Posts: 1 New User
    Hi I bought projector z650 predator over a year ago and is have DLP CHIP problem. I have white dot look like pixel dead. I'm contact to acer support and the trying to tell me i have 1 year warranty but on the box is saying for DLP CHIP is 5 years warranty. And the told me i need to pay for repair.
    If someone have same situation please let me know how you deal with it.
  • smartymartysmartymarty Member Posts: 3 New User
    You mean the DMD chip. It's made by Texas Instruments and has a 5 year warranty on it. Maybe explain to Acer that the chip itself is warrantied for 5 years. I've definitely heard of others with Acer projectors getting it covered under warranty (even after the 1 year) if you explain this to Acer.
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