Wrong driver uploaded in acer support aspire 5 A514-51g

nalaxa
nalaxa Member Posts: 3 New User
edited November 2023 in 2020 Archives
How can i tell acer support that the Nvidia driver they uploaded for acer aspire 5 A514-51g is the wrong driver?
Acer aspire 5 A514-51g has nvidia mx230 and the driver they upload for the laptop on their support page is mx150 driver.

Answers

  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    What problem were you trying to fix with an mx230 update? Jack E/NJ

    Jack E/NJ

  • nalaxa
    nalaxa Member Posts: 3 New User
    I want to try installing the original driver for my laptops. But it's weird that acer uploaded the wrong driver for the laptop. It make me think that they don't care about the laptop they make
  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    That's because some models were equipped with the mx130 that apparently had issues that the update was meant to address. That's why I asked what mx230 problem were you trying to fix as no updates seemed to be available for that adapter. The original driver can usually be re-installed by simply uninstalling the current driver from DeviceManager display folder. Then exiting DeviceManager without trying to reinstall anything yourself. Then shutting down Windows normally. Then turning the machine back on and letting Windows automatically re-detect and re-install the correct mx 230 device drive. Jack E/NJ 

    Jack E/NJ