My Acer Aspire E5 575 died. How can I retrieve the data from the SSD?

danworden
danworden Member Posts: 8

Tinkerer
in Aspire Laptops
Can I just plug it into a different laptop (I need to buy a new one now because my current one just died) and would it boot up?  Or what are some options I have?  Thanks in advance.

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Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Answer ✓
    Yes. You can plug the SSD directly into the USB port of another machine with an 2.5" SSD/HDD-to-USB adapter or an m.2SSD-to-USB adapter whichever one you have. Either USB adapter should be less than $20USD from Amazon.  Jack E/NJ




    Jack E/NJ

  • danworden
    danworden Member Posts: 8

    Tinkerer
    This is GREAT NEWS!! Thank you!!
  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    edited September 2020
    danworden said:
    Can I just plug it into a different laptop (I need to buy a new one now because my current one just died) and would it boot up?  Or what are some options I have?  Thanks in advance.

    Note, if your Acer Aspire E5 575’s hardware died and this laptop can’t boot then its only relevant to your that laptops hardware and NOT if there is something wrong with your SSD, as and if your SSD is faulty then you have to take the SSD to a “Data Recovery Technician” to recover your data from the faulty SSD! 

    If your SSD IS NOT FAULTY? Then you can put this SSD into another laptop (take the other laptops boot drive out first) and it will boot with that other  laptop, that is what is so good with Win-10 as it adapts to other laptops and boots and you can backup all your data e.g. with Macrium Reflect v7, EaseUS etc backup software. I've done this many time and it worked 100%. 


  • danworden
    danworden Member Posts: 8

    Tinkerer
    edited September 2020
    Thanks for all of the info and options, it's much appreciated.

    Here is where I'm at.  I've opened my PC, looking at the SSD but I can't find a definitive model number on it. It's made by Kingston, but maybe because it's OEM, there is no obvious model number.  The layout of the chips, the Kingston sticker, the board and end-connectors are VERY similar to this:  https://www.ebay.com/c/2135130743?iid=143610835694  But I've searched a lot of the numbers on the sticker, and not finding a match.  I could post a pic of the sticker if needed.  My Aspire model is:  E5-575g-53vg.  Made in 2016

    The reason I bring this up, is the Amazon adapters JackE mentioned say they only work with specific types of SSDs and you need to know which one you have.  I'm pretty sure it's a SATA SSD with the M and B key, but not 100% sure.  So I'm trying to nail that down.

    A couple of questions:  Assuming the happy path, should I just be able to use the adapter to retrieve my files from the folders that should appear as an external hard drive?    

    Another option: My mom and sister have the exact same model of my (now broken) computer.  As a last resort, could I open up their computer, replace my SSD in place of theirs, turn it on, and see my Apps and files?  And would I risk screwing up their PC by doing that?  Might I have better luck using the adapter by plugging into their PCs as the hardware is more similar?
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    >>>And would I risk screwing up their PC by doing that?  >>>

    Yes. Jack E/NJ

    Jack E/NJ

  • danworden
    danworden Member Posts: 8

    Tinkerer
    >>>And would I risk screwing up their PC by doing that?  >>>
    >> Yes. Jack E/NJ
    That's interesting, it sounds to me like that is what @StevenGen was suggesting I do, and said he's done it many times (as long as I remove the boot drive).
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Any time you open up a perfectly functioning laptop to change its internal hardware, you have a greater risk of having an imperfectly functioning laptop than if you didn't open it up to change internal hardware. Your choice.  Jack E/NJ

    Jack E/NJ

  • danworden
    danworden Member Posts: 8

    Tinkerer
    Yes, that makes perfect sense.  I will order the adapter and give that a go. Thx!
  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    edited September 2020
    danworden said:
    >>>And would I risk screwing up their PC by doing that?  >>>
    >> Yes. Jack E/NJ
    That's interesting, it sounds to me like that is what @StevenGen was suggesting I do, and said he's done it many times (as long as I remove the boot drive).

    It’s up to you "danworden" and what you want to do? But let me tell you this, from experience, if your sister and mother have got the same exact model laptop then taking either of their boot M.2 drives out and putting your M.2 boot drive into their laptops “WILL NOT DAMAGE” their laptop as and if that laptop boots, your SSD will be ok but "be careful when you open the other laptop and follow the appropriate procedures and steps" as then you will find out if your SSD boot drive is ok and not damaged? As then you can narrow down if and what is wrong with your laptop and if its the actual laptops hardware or the boot M.2 SSD that is faulty? Now, if your SSD is faulty? I suggested that you take it to a “Data Recovery Technician” if you have valuable data on it and cost is not a factor.

    I’ve done this many times with totally different computers, that I took one computers Win-10 disk drive out and put it into another totally different laptop or desktop and the Win-10 operating system adapted and booted on the alien computer. Also I’ve had to take HDD’s and SSD’s to “Data Recovery Technician” and they did a great job in recovering in some cases 99.99% of the data, that depends on the state of the drive and if you didn’t open it and/or did anything with the drive after you realised it was faulty, as the more that is done the less chance a technician has of retrieving all the data.


  • danworden
    danworden Member Posts: 8

    Tinkerer
    Thanks StevenGen.  My goal at this time is to just get the data from the SSD drive.  If I can do that with the adapter, that will be fine.  My PC just shut down out of the blue, and now has no power at all.  I hold the power button down, and nothing.  No lights on the front it usually shows when on or charging.  So I'm not sure if it is worth trying to save.  It's 4 years old, and the plastic casing is starting to crack on the lid near the hinge.  But I will consider trying to use those other laptops as a last resort.  Thanks for taking the time to reply and explain.  
  • SpringLily
    SpringLily Member Posts: 1 New User
    I chanced upon this post while trying to figure out how to recover my SSD.  Anyone has any suggestions on which component is the SSD and a link to a video on how to remove it?  Thanks 

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