Acer Swift 3 - Intel Ice Lake bug in JetBrains IDE

yevhen
yevhen Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi everyone!
I work a lot in PhpStorm, and it randomly crashes and hangs the whole system (Ubuntu) all the time.
I've found a bug ticket on jet brains forum (https://youtrack.jetbrains.com/issue/JBR-2310) which says that it is a bug in Intel CPU microcode.
Intel representative answered that they aware of the issue and sent fixed microcode to manufacturers (https://youtrack.jetbrains.com/issue/JBR-2310#focus=Comments-27-4260299.0-0)
So the question: did someone face this issue, and will acer update cpu microcode for Acer Swift 3 laptops? Maybe Acer already did this, but I didn't found updated firmware (at least for Linux).
Thanks!

Answers

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 702 Moderator
  • R6E7980XE
    R6E7980XE Member Posts: 145 Skilled Fixer WiFi Icon
    edited September 2020
    There are new microcode 00000086 DATE 2020-05-05 microcode and microcode 00000096 DATE 2020-06-16 Address for those issue.Windows 10 Insider 20206.1000 already deployed it on kernel. B)




    Core i9 7980XE RAMPAGE 6 EXTREME BIOS 3403 Intel 02006B06 MCU 2021-03-18 VROC VMD 7.5.0.1152 RST 18.34.0.1000 ME FW 11.12.86.1877 DV 2050.100.0.1053 WHQL 64GB GSKILL @3.2GHz 16-18-18-38 2T POSEIDON 1080i GTX  + NVIDIA Driver 471.22 WHQL/ AX1200i / 3 x 1TB SAMSUNG 970 EVO PLUS + OMS Driver 18.34.0.1000  Intel i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.19.1.37  AQUANTIA AQC 107n FW 4.2.32 AQC 2.2.3.0  NZXT CAM 4.25.0 
    Realtek HD 6.0.9161.1 WHQL 

    Core i7 1065G7 Acer Swift 5 514-54GT BIOS 1.21 SP Intel 00000096 DATE 2020-09-09 MCU FW 13.0.40.1594 DV 2050.100.0.1053 WHQL 16GB SK Hynix LPDDR4 @ 5.32GHz 24-24-24-56 1T  Intel Iris Plus GPU 30.0.100.9684  NVidia GeForce MX250 + NVIDIA Driver 471.22 Intel NVME 600P PCIE x 4  Firmware PSF121C 1TB + OMS Driver AHCI MODE 18.34.0.100 Intel Wi Fi AX 201 22.0.40.7 Intel Bluetooth 22.0.40.7  Intel SGX 2.12.103.1 Synaptic Audio 9.0.282.110
    Smart Audio 3 GUI version 1.2.1.18 

    Microsoft Windows 11 Insider Preview Build 22000.71

  • yevhen
    yevhen Member Posts: 2 New User
    edited September 2020
    @R6E7980XE  Thanks for reply. I'm not sure which version is dated from 2020-06-16, but as far as I know, the mentioned issue was fixed in microcode version 150. On ubuntu I still have 0x78, which is 120, and the issue is still persists :anguished:
  • R6E7980XE
    R6E7980XE Member Posts: 145 Skilled Fixer WiFi Icon
    It was 00000096 DATE 2020-06-16 Mate , However Microsoft Rolled Back to 00000086 DATE 2020-05-05 on lastest Insider Build.
     B) 
    Core i9 7980XE RAMPAGE 6 EXTREME BIOS 3403 Intel 02006B06 MCU 2021-03-18 VROC VMD 7.5.0.1152 RST 18.34.0.1000 ME FW 11.12.86.1877 DV 2050.100.0.1053 WHQL 64GB GSKILL @3.2GHz 16-18-18-38 2T POSEIDON 1080i GTX  + NVIDIA Driver 471.22 WHQL/ AX1200i / 3 x 1TB SAMSUNG 970 EVO PLUS + OMS Driver 18.34.0.1000  Intel i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.19.1.37  AQUANTIA AQC 107n FW 4.2.32 AQC 2.2.3.0  NZXT CAM 4.25.0 
    Realtek HD 6.0.9161.1 WHQL 

    Core i7 1065G7 Acer Swift 5 514-54GT BIOS 1.21 SP Intel 00000096 DATE 2020-09-09 MCU FW 13.0.40.1594 DV 2050.100.0.1053 WHQL 16GB SK Hynix LPDDR4 @ 5.32GHz 24-24-24-56 1T  Intel Iris Plus GPU 30.0.100.9684  NVidia GeForce MX250 + NVIDIA Driver 471.22 Intel NVME 600P PCIE x 4  Firmware PSF121C 1TB + OMS Driver AHCI MODE 18.34.0.100 Intel Wi Fi AX 201 22.0.40.7 Intel Bluetooth 22.0.40.7  Intel SGX 2.12.103.1 Synaptic Audio 9.0.282.110
    Smart Audio 3 GUI version 1.2.1.18 

    Microsoft Windows 11 Insider Preview Build 22000.71