My Acer Swift 3 (SF314-52) laptop was working fine and suddenly today it does not boot

haivenki
haivenki Member Posts: 2 New User
edited November 2023 in 2020 Archives
My Acer Swift 3 (SF314-52) laptop was working fine and suddenly today it does not boot after getting a blue screen windows crash. Now it shows No bootable device. Also in BIOS Information screen (1st tab) it doesn't show the SDD Model name or serial number, it shows as none. 

Kindly please help in getting my laptop issue resolved. 

Answers

  • R6E7980XE
    R6E7980XE Member Posts: 145 Skilled Fixer WiFi Icon
    Going to Acer Service nearby your resident and asking for help. Maybe SSD contact with NVME socket not fit enough or SSD fault.
    You'll need new SSD to replace the old one.  B)
    Core i9 7980XE RAMPAGE 6 EXTREME BIOS 3403 Intel 02006B06 MCU 2021-03-18 VROC VMD 7.5.0.1152 RST 18.34.0.1000 ME FW 11.12.86.1877 DV 2050.100.0.1053 WHQL 64GB GSKILL @3.2GHz 16-18-18-38 2T POSEIDON 1080i GTX  + NVIDIA Driver 471.22 WHQL/ AX1200i / 3 x 1TB SAMSUNG 970 EVO PLUS + OMS Driver 18.34.0.1000  Intel i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.19.1.37  AQUANTIA AQC 107n FW 4.2.32 AQC 2.2.3.0  NZXT CAM 4.25.0 
    Realtek HD 6.0.9161.1 WHQL 

    Core i7 1065G7 Acer Swift 5 514-54GT BIOS 1.21 SP Intel 00000096 DATE 2020-09-09 MCU FW 13.0.40.1594 DV 2050.100.0.1053 WHQL 16GB SK Hynix LPDDR4 @ 5.32GHz 24-24-24-56 1T  Intel Iris Plus GPU 30.0.100.9684  NVidia GeForce MX250 + NVIDIA Driver 471.22 Intel NVME 600P PCIE x 4  Firmware PSF121C 1TB + OMS Driver AHCI MODE 18.34.0.100 Intel Wi Fi AX 201 22.0.40.7 Intel Bluetooth 22.0.40.7  Intel SGX 2.12.103.1 Synaptic Audio 9.0.282.110
    Smart Audio 3 GUI version 1.2.1.18 

    Microsoft Windows 11 Insider Preview Build 22000.71

  • haivenki
    haivenki Member Posts: 2 New User
    edited September 2020
    I had only one SSD with windows 10 and all my data is in that SSD. Can the data be recovered?
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    It depends on what's actually at fault. It sounds at first glance that the SSD has failed, which means anything you didn't have backed up is likely not worth trying to recover. If there's a different issue, like a bad MB, and the drive is still good then you should be able to recover everything. You could test before sending it in by pulling the drive and using an external USB adapter case on another machine to see if it's readable.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.