SF314-56G MX250 Stutters/Lags in-game

vicedrake
vicedrake Member Posts: 5

Tinkerer

edited November 2023 in 2020 Archives
Hi whenever I use the dedicated nvidia MX250 graphics card on my Swift 3 it runs fine for a while then slows down considerably. This'll disappear then will happen again seconds later. When I use my integrated intel graphics card, however, this problem does not happen. Please help me solve this problem.

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,315 Trailblazer
    edited August 2020
    Does the same problem occur when you install the driver provided by acer?
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  • GAMING6698
    GAMING6698 ACE Posts: 7,754 Pathfinder
    @vicedrake
    Did you check if your MX250 is overheating?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • vicedrake
    vicedrake Member Posts: 5

    Tinkerer

    @vicedrake
    Did you check if your MX250 is overheating?
    Thank you for your responses. How should I check that?
    Does the same problem occur when you install the driver provided by acer?
    I haven't tried since I first booted it and downloaded the driver from Acer. It's been a few months since then and Nvidia has been providing "game-ready" drivers so I assumed that there would be no difference. I'll try reinstalling the drivers from the site.

    This is the correct page for the driver downloads right?
    https://www.acer.com/ac/en/US/content/support-product/7779?b=1

    The first "VGA Driver" from above right? Should I download the "VGA Utility" as well?

  • vicedrake
    vicedrake Member Posts: 5

    Tinkerer


    I also noticed there's this Realtek UNDI driver and NVIDIA VBIOS, should I download these?
  • vicedrake
    vicedrake Member Posts: 5

    Tinkerer

    edited August 2020
    I tried reinstalling the Nvidia driver, it still happens.
  • Have you checked the optimization guide for colleague gaming6698? https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • GAMING6698
    GAMING6698 ACE Posts: 7,754 Pathfinder
    @vicedrake
    If guide not work then download and install msi afterburner and check GPU/CPU temperature using this software.
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • R6E7980XE
    R6E7980XE Member Posts: 145 Skilled Fixer WiFi Icon
    edited August 2020

    Make sure you had install lastest driver GeForce Game Ready 452.06 WHQL

    Intel Graphic Driver 27.20.100.8673
    Core i9 7980XE RAMPAGE 6 EXTREME BIOS 3403 Intel 02006B06 MCU 2021-03-18 VROC VMD 7.5.0.1152 RST 18.34.0.1000 ME FW 11.12.86.1877 DV 2050.100.0.1053 WHQL 64GB GSKILL @3.2GHz 16-18-18-38 2T POSEIDON 1080i GTX  + NVIDIA Driver 471.22 WHQL/ AX1200i / 3 x 1TB SAMSUNG 970 EVO PLUS + OMS Driver 18.34.0.1000  Intel i219 V PHY UNDI OROM / Boot Agent 0.0.29 / 0.1.16 / 12.19.1.37  AQUANTIA AQC 107n FW 4.2.32 AQC 2.2.3.0  NZXT CAM 4.25.0 
    Realtek HD 6.0.9161.1 WHQL 

    Core i7 1065G7 Acer Swift 5 514-54GT BIOS 1.21 SP Intel 00000096 DATE 2020-09-09 MCU FW 13.0.40.1594 DV 2050.100.0.1053 WHQL 16GB SK Hynix LPDDR4 @ 5.32GHz 24-24-24-56 1T  Intel Iris Plus GPU 30.0.100.9684  NVidia GeForce MX250 + NVIDIA Driver 471.22 Intel NVME 600P PCIE x 4  Firmware PSF121C 1TB + OMS Driver AHCI MODE 18.34.0.100 Intel Wi Fi AX 201 22.0.40.7 Intel Bluetooth 22.0.40.7  Intel SGX 2.12.103.1 Synaptic Audio 9.0.282.110
    Smart Audio 3 GUI version 1.2.1.18 

    Microsoft Windows 11 Insider Preview Build 22000.71

  • vicedrake
    vicedrake Member Posts: 5

    Tinkerer

    Thank you for the replies, I'll try to follow along your instructions and report back as soon as possible. For the past few months, I've been noticing another problem besides gaming: videos or any video related tasks (videocalling, offline video media playing, streaming i.e. youtube/netflix etc.) exhibit unusual behavior. Often, audio continues to work normally, the time elapsed continues to run and system is normal (I can Alt+Tab, click menus, right click my media player etc.) but the video itself freezes for a moment and then suddenly fast-forwards after a while as if to make up the lost time until it catches up to the time elapsed. It has been bothering me a lot. Any idea why this happens? Thank you.
  • Have you tried to update the drivers on the intel and nvidia websites and also the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)