Aspire A315-21-21A3hardrive not working

bailbo
bailbo Member Posts: 7 New User
edited November 2023 in 2020 Archives
sorry i posted this in welcome screen, dropped my laptop and now says no bootable device, i assume buying a new hard drive will fix it but how do i reinstall windows if i cant get into the old drive for the code, any help welcome thanks

Thread was edited to add model number to the title

Answers

  • Can you provide the exact model? Example an515-51-75kz. Also, have you tested the hard drive on another computer?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • bailbo
    bailbo Member Posts: 7 New User
    acer Aspire A315-21-21A3, yes tried the harddrive in my pc it cant find it so assume its broken, i can get into the Bios evryhting comes up except the hardrive, was  hoping to put another in but dont have windows 10 code
  • bailbo
    bailbo Member Posts: 7 New User
    i was hopeful with model number acer could provide me with a code so they know i bought it with windows installed
  • The serial is recorded in the bios. You can download the productkey program and copy the windows bios oem key and install the windows.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bailbo
    bailbo Member Posts: 7 New User
    any idea were i get this program, do i install that on my pc then type the serial number in, not sure what i am looking for, when i boot the laptop it comes up Acer then go's to no bootable device, if i hit f2 i can see numbers in bios but not sure what i am doing then

  • See the link in my subscription. You do not need to download the program, as windows will be activated automatically.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bailbo
    bailbo Member Posts: 7 New User
    silly question but if i cant accses the harddrive on the laptop how do i get the key from it, and what key am i copying i can see from f2 the actual hdd serial number and serial of the machine, only problem is when you go to boot theres nothing there
  • See the link in my subscription. You do not need to download the program, as windows will be activated automatically.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bailbo
    bailbo Member Posts: 7 New User
    sorry to be a pain but it works on the pc i am using at the moment it tells me my code how do i get it to read the code from the laptop harddrive, the one i am using right now is fine, its the acer laptop i cant get into as itsa digital key acer loaded before i bought it
  • So is hdd working on another computer? Have you checked your health with crystaldiskinfo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bailbo
    bailbo Member Posts: 7 New User
    i took it out of the laptop and plugged into my pc it could not read the hdd at all, i could see it there but not access it at all, i really thought acer would have a copy as its there machine and digital key, if i put another hdd in would it detect it and reinstall windows, in the bios i can see that the time and everything else is fine machine serial number and all that the only thing i cant get into it the hdd, i can even change uefi to legacy again i see the hdd number but it will not boot, all i get is no bootable device
  • You don't have to worry about the serial. Just install windows on the new hdd or ssd that will be activated automatically.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)