I have acer nitro 5 AN515-54-56GC. My nitrosense app wont open how do I fix it?

FrenchOmelette
FrenchOmelette Member Posts: 4 New User
edited November 2023 in 2020 Archives
I have tried re-installing the software again but it did not work. I am also using windows 10.

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,975 Pathfinder
    edited August 2020
    @FrenchOmelette
    1)First uninstall Nitrosense services from settings 
    2)open cmd as administrator and type command -
                            lodctr /R
    (R must be in capital letters exact how i written)
    3)After typing this command press enter then close Cmd and install→open nitrosense
    (Try command 2-3times if doesn't working or showing error)
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • FrenchOmelette
    FrenchOmelette Member Posts: 4 New User
    @FrenchOmelette
    1)First uninstall Nitrosense services from settings 
    2)open cmd as administrator and type command -
                            lodctr /R
    (R must be in capital letters exact how i written)
    3)After typing this command press enter then close Cmd and install→open nitrosense
    (Try command 2-3times if doesn't working or showing error)
    Every time I tried it it said unable to rebuild performance counter setting from system backup store, error code is 5
  • GAMING6698
    GAMING6698 ACE Posts: 7,975 Pathfinder
    @FrenchOmelette
    Try again with small r
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • FrenchOmelette
    FrenchOmelette Member Posts: 4 New User
    @FrenchOmelette
    Try again with small r
    It still doesn’t work.
  • Aiodensghost
    Aiodensghost Member Posts: 7

    Tinkerer

    *First install Revo Uninstaller and uninstall Nitro Sense.
    *Second, go to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and download Visual C++ Studio 2015, 2017 and 2019. Download the x64 version. RESTART YOU COMPUTER AFTER THIS.
    *Third, go to https://www.acer.com/ac/en/US/content/drivers and either type your SNID or S/N in the field, or run the auto detect and copy/paste your SNID into the field. In the Drivers and Manuals section, scroll down until you find the Application section, hit the drop down arrow, and redownload Nitro Sense.
    *Fourth, using WinRAR or 7zip unzip the Nitro Sense .zip file.
    *Fifth, open the folder inside the file and use Setup.exe. When it is done hit Finish.
    *FINALLY!!! Now hit your Nitro Sense button. Give it a couple minutes and it should launch.
  • FrenchOmelette
    FrenchOmelette Member Posts: 4 New User
    *First install Revo Uninstaller and uninstall Nitro Sense.
    *Second, go to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and download Visual C++ Studio 2015, 2017 and 2019. Download the x64 version. RESTART YOU COMPUTER AFTER THIS.
    *Third, go to https://www.acer.com/ac/en/US/content/drivers and either type your SNID or S/N in the field, or run the auto detect and copy/paste your SNID into the field. In the Drivers and Manuals section, scroll down until you find the Application section, hit the drop down arrow, and redownload Nitro Sense.
    *Fourth, using WinRAR or 7zip unzip the Nitro Sense .zip file.
    *Fifth, open the folder inside the file and use Setup.exe. When it is done hit Finish.
    *FINALLY!!! Now hit your Nitro Sense button. Give it a couple minutes and it should launch.
    I tried it and it started loading up but it stopped, I tried waiting for 10 minutes and nothing happened after that. What do I do now?
  • Aiodensghost
    Aiodensghost Member Posts: 7

    Tinkerer

    *First install Revo Uninstaller and uninstall Nitro Sense.
    *Second, go to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and download Visual C++ Studio 2015, 2017 and 2019. Download the x64 version. RESTART YOU COMPUTER AFTER THIS.
    *Third, go to https://www.acer.com/ac/en/US/content/drivers and either type your SNID or S/N in the field, or run the auto detect and copy/paste your SNID into the field. In the Drivers and Manuals section, scroll down until you find the Application section, hit the drop down arrow, and redownload Nitro Sense.
    *Fourth, using WinRAR or 7zip unzip the Nitro Sense .zip file.
    *Fifth, open the folder inside the file and use Setup.exe. When it is done hit Finish.
    *FINALLY!!! Now hit your Nitro Sense button. Give it a couple minutes and it should launch.
    I tried it and it started loading up but it stopped, I tried waiting for 10 minutes and nothing happened after that. What do I do now?
    *****... I'd try repeating that process. Visual C++ might not have installed correctly. It's an issue with common C++ redistribute files